Certified Pharmacy Technician (PTCB) with nearly eight years of experience supporting laboratory operations, pharmacy services, and healthcare administration. Skilled in quality assurance, specimen processing, prescription workflows, HIPPA compliance, and healthcare documentation in fast-paced environments. Google Data Analytics Professional Certificate holder with a strong commitment to accuracy, process improvement, and delivering high-quality patient support.
Work History
Anatomical Processing Lab Technician
4 Years 2 Months
Labcorp Integrated Oncology | 05.2022 - Current
Managed pathology specimen processing operations to uphold HIPAA compliance and maintain quality standards.
Facilitated workflow coordination among laboratory teams by addressing processing issues to enhance case setup and ensure timely specimen routing and data integrity.
Collaborated with leadership to optimize team operations and enhance workflow efficiency for improved patient care outcomes.
Filling Technician
6 Months
Medly Mail Order Pharmacy | 08.2021 - 02.2022
Managed timely fulfillment of medication orders in a mail-order pharmacy, prioritizing accuracy and adherence to HIPAA regulations.
Ensured accurate prescription verification and resolved insurance claims to facilitate seamless patient care coordination.
Utilized Salesforce to streamline prescription workflows, ensuring accurate documentation and operational efficiency.
Pharmacy Technician
2 Years 5 Months
Walgreens | 02.2019 - 07.2021
Managed entry of patient information and maintained precise records to uphold patient safety standards.
Managed prescription dispensing, ensuring accuracy and compliance with regulations.
Oversaw prompt resolution of third-party insurance claims to elevate customer satisfaction. Managed accurate medication inventory to drive operational efficiency. Facilitated collaboration with pharmacists to optimize pharmacy performance.
Facilitated seamless daily operations in a high-volume retail pharmacy by supporting patient prescription inquiries and collaborating with healthcare professionals.
Lead Photo Technician/Shift Leader
1 Year 10 Months
CVS Pharmacy | 08.2012 - 06.2014
Advanced to shift lead position, reflecting consistent performance excellence and effective team leadership.
Managed team members to optimize daily front-store operations and enhance customer satisfaction.
Directed cash handling and inventory processes while managing merchandising and operational tasks to uphold organizational integrity and adherence to company policies.
Supported customers in navigating photo services transactions and addressing concerns to foster a positive shopping experience.
Education
High School Diploma
Warren Harding High School | Bridgeport, CT | 06.2036