Jasmine Valencia
Santa Clarita,CA
Summary
Bachelor’s degree holder in Criminal Justice with a strong background in customer service, data entry, dispatch operations, and administrative support. Proven ability to manage sensitive information, assist clients with professionalism, and coordinate logistics under pressure. Experienced in high-volume call handling, financial aid advising, and fast-paced retail environments. Known for accuracy, adaptability, and strong communication skills across various industries.
Overview
6
6
years of professional experience
Work History
Data Entry
Life Alert
07.2023 - 02.2024
- Accurately entered and updated subscriber data, including contact details and medical history, while maintaining data integrity.
- Verified and corrected records to ensure completeness and accuracy across internal systems.
- Managed inbound and outbound calls to assist with account verification, updates, and subscriber support.
Dispatcher
Garda World
01.2021 - 03.2022
- Oversaw security personnel assignments, ensuring all guards were present, on time, and positioned at their designated posts.
- Coordinated daily driver schedules and verified armored transport crews were dispatched on correct routes.
- Logged shift activity, route updates, and personnel movements to ensure compliance with security protocols and company standards.
Financial Aid Assistant
Los Angeles Mission College
02.2022 - 08.2024
- Assisted students with financial aid applications, ensuring accurate completion and timely submission.
- Utilized financial aid management software for tracking applications, awards, and student inquiries efficiently.
- Supported data entry and record-keeping processes to ensure accuracy in student financial records and reports.
Cashier
Smart And Final
03.2018 - 01.2020
- Processed customer purchases efficiently and accurately using POS systems, ensuring a smooth checkout experience.
- Provided friendly and professional customer service, addressing questions and resolving issues promptly.
- Handled cash, credit, and other payment methods responsibly, balancing drawers at the beginning and end of shifts.
- Maintained cleanliness and organization of checkout area while assisting with restocking and store upkeep as needed.
Education
Bachelor's degree -
California State University, Northridge
Northridge, CA01.2025
Associate's degree - Criminal Justice
Los Angeles Mission College
Sylmar, CA05-2024
Skills
- Data entry and record keeping
- Customer service
- Time management skills
- Reliability and punctuality
- Microsoft office
- Decision-making
Timeline
Data Entry
Life Alert
07.2023 - 02.2024
Financial Aid Assistant
Los Angeles Mission College
02.2022 - 08.2024
Dispatcher
Garda World
01.2021 - 03.2022
Cashier
Smart And Final
03.2018 - 01.2020
Bachelor's degree -
California State University, Northridge
Associate's degree - Criminal Justice
Los Angeles Mission College
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