Jasmine Valle
Hialeah,FL
Summary
Experienced front desk and customer service professional with over 5 years in administrative and managerial roles. Recognized for strong communication, problem-solving, and multitasking abilities. Quick to learn new systems and procedures, able to work independently, and maintain professionalism in high-pressure environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager
The UPS Store Inc.
07.2024 - 10.2025
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Oversaw daily operations to ensure efficient service delivery and customer satisfaction.
Front Desk Agent
LMG Mane
10.2023 - 07.2024
- Processed payments accurately, handling cash transactions and balancing daily sales reports.
- Updated customer records and maintained accurate client information.
Front Desk Receptionist
Uni K Wax Center
09.2022 - 10.2023
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Confirmed appointments, communicated with clients, and updated client records.
Education
Associate of Science - Radiologic Technology
Keiser University
Miami, FL04-2027
High School Diploma -
Barbara Goleman Senior High
Miami Lakes, FL05-2023
Certification
- CNP - Certified Notary Public
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Manager
The UPS Store Inc.
07.2024 - 10.2025
Front Desk Agent
LMG Mane
10.2023 - 07.2024
Front Desk Receptionist
Uni K Wax Center
09.2022 - 10.2023
Associate of Science - Radiologic Technology
Keiser University
High School Diploma -
Barbara Goleman Senior High