Reliable Medical Support professional with over 5 years of experience in the clinical environment. Capable of providing assistance with office operations and physician support. Utilized strong organizational skills to maintain efficient office operations and patient care support. Vast knowledge of medical terminology and familiarity with clinical protocols. Focused on providing quality patient experiences and contributing to efficient clinical operations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Medical Assistant
Northwell Health Colon & Rectal Surgery
03.2019 - 05.2024
Directed patients to exam rooms, measured and recorded vital signs, updated medical history into EHR.
Followed guidelines for validating patient medical record when accessing and updating information, including patient name and date of birth.
Prepped for patient encounters ensuring that all relevant information for visit is up-to-date to expedite patient care
Prepared patients for physician examinations and assisted with procedures and/or set-up according to specialty where necessary.
Ensured exam rooms and treatment areas were cleaned per infection control standards after each patient.
Performed venipuncture, specimen collection assistance, proper handling and processing as per organizational policy & procedure.
Assisted with maintaining patient flow to and from exam rooms and treatment areas.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
Communicated effectively with providers and administrative staff, escalating issues as necessary.
Worked with clinical team to ensure logbooks related to equipment, specimen collection and other clinical safety measures are followed.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Mentored new hires, resulting in stronger staff development and increased productivity.
Caregiver
Royal Care CDPAP
03.2018 - Current
Caring for a single geriatric family member by providing healthcare maintenance and support.
Clinical Medical Assistant Intern/Volunteer
Lyon Primary Care
11.2018 - 02.2019
Directed patients to exam rooms, measured and recorded vital signs, updated medical history into EHR.
Followed guidelines for validating patient medical record when accessing and updating information, including patient name and date of birth.
Prepared patients for physician examinations and assisted with set-up according to specialty where necessary.
Performed venipuncture and additional Point of Care testing such as: EKG, Glucose Testing, pregnancy testing and Urinalysis.
Ensured proper handling and processing of patient specimens as per organizational policy & procedure.
Ensured exam rooms and treatment areas are cleaned per infection control standards after each patient.
Assists with maintaining patient flow to and from exam rooms and treatment areas.
Communicated effectively with providers, administrative staff, and patients.
Inventory Manager
Mildred Elley Work Study
08.2018 - 01.2019
Conducted clinical inventory management, ensuring adequate stock levels were maintained while minimizing excess inventory costs.
Conducted clinical classroom inventory daily and restocked supplies as needed.
Created and updated regular inventory reports and records.
Education
National Clinical Medical Assistant Certification Program -
Mildred Elley College
01.2019
Bachelor of Science - Social Science
State University College of Buffalo
05.2012
Skills
Direct patient care
Phlebotomy
Clinical documentation
EKG/ECG
Specimen processing
Vital signs monitoring
HIPAA compliance
Medical terminology
Medical supply inventory
Medical procedures
Certification
Basic Life Support (BLS) - American Heart Association.
Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
Timeline
Senior Medical Assistant
Northwell Health Colon & Rectal Surgery
03.2019 - 05.2024
Clinical Medical Assistant Intern/Volunteer
Lyon Primary Care
11.2018 - 02.2019
Inventory Manager
Mildred Elley Work Study
08.2018 - 01.2019
Caregiver
Royal Care CDPAP
03.2018 - Current
Bachelor of Science - Social Science
State University College of Buffalo
National Clinical Medical Assistant Certification Program -