Summary
Overview
Work History
Education
Skills
Timeline
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Jasmine Velasquez

Jemez Pueblo,NM

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

4
4
years of professional experience

Work History

Cashier

Albertsons Market
02.2022 - 05.2022
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Tallied cash drawer at beginning and end of each work shift.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.

Warehouse Worker

AMAZON
08.2021 - 10.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.

Cage/Vault Teller

Sandia Resort & Casino
07.2019 - 06.2020
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Processed customer transactions promptly, minimizing wait times.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Maintained friendly and professional customer interactions.
  • Handled various accounting transactions.
  • Assisted other departments with their daily cash amounts.
  • Assisted the slot attendants with their W2s for customer winnings.

Personal Banker/Teller

First Convenience Bank
02.2018 - 06.2019
  • Worked closely with management to strategize sales techniques to increase branch production and customer service.
  • Cross-sold bank products and services to meet customer needs and provide options.
  • Promoted financial products by maintaining excellent service offering knowledge.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Processed deposits, withdrawals and ACH transfers accurately.
  • Networked to increase client base and encourage existing clients to expand financial portfolios.
  • Balanced cash drawers and vault accounts on daily basis with zero discrepancies.

Education

Certificate - Healthcare Administration

Pima Medical Institute
Albuquerque, NM
12.2023

High School Diploma -

Santa Fe Indian School
Santa Fe, NM
05.2015

Skills

  • Product Recommendations
  • ID Verification
  • Customer Assistance
  • Cash Register Operation
  • POS Systems
  • Drawer Balancing
  • Customer Service

Timeline

Cashier

Albertsons Market
02.2022 - 05.2022

Warehouse Worker

AMAZON
08.2021 - 10.2021

Cage/Vault Teller

Sandia Resort & Casino
07.2019 - 06.2020

Personal Banker/Teller

First Convenience Bank
02.2018 - 06.2019

Certificate - Healthcare Administration

Pima Medical Institute

High School Diploma -

Santa Fe Indian School

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Jasmine Velasquez