Dynamic Orthodontic Assistant with extensive experience at Burkey Orthodontics, excelling in patient scheduling and dental radiography. Proven ability to enhance patient comfort and education while maintaining strict sterilization protocols. Strong time management and communication skills foster a collaborative environment, ensuring efficient operations and exceptional patient care.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Orthodontic Assistant
Burkey Orthodontics
Vernon Hills, IL
11.2024 - Current
Answered phones promptly and handled inquiries from potential clients professionally.
Scheduled appointments for patients based on availability of doctors' time slots.
Processed payments for services rendered accurately and efficiently.
Took dental x-rays and impressions of patients' teeth as directed by orthodontist.
Orthodontic Assistant
Forest Orthodontics and Pediatric Dentistry
Lake Forest, IL
06.2022 - 11.2024
Prepared patients for dental radiographs and photographs.
Performed chairside duties including preparation of trays and passing instruments to the doctor during procedures.
Maintained sterilization of instruments according to OSHA standards.
Assisted with laboratory procedures such as pouring models, trimming appliances, fabricating retainers.
Provided patient education regarding oral hygiene and post-treatment care instructions.
Greeted patients upon arrival in a friendly manner and ensured comfort throughout their visit.
Instructed patients on how to properly use orthodontic appliances such as headgear or elastics.
Attached wiring for braces and advised patient on how to properly and gently brush and floss.
Team Leader
Target
Highland Park, IL
09.2015 - 06.2022
Developed strategies for problem solving and conflict resolution among team members.
Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
Provided coaching and feedback on employee performance, encouraging professional development.
Monitored daily workflow to ensure adherence to established policies and procedures.
Shift Leader
Starbucks
Lake Forest, IL
09.2019 - 10.2020
Assisted in training new employees on shift operations.
Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.