Jasmine Villanueva
Yucaipa,CA
Summary
Dynamic and detail-oriented professional with a strong background in customer service at Sleepy Forest Cottages. Proven ability to enhance guest experiences through effective communication and problem-solving skills. Skilled in appointment scheduling and cash handling, consistently delivering outstanding service while maintaining a welcoming environment. Committed to fostering positive relationships and team collaboration.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist/ House Keeping
Sleepy Forest Cottages
01.2019 - 05.2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Sales Associate/ Fitting Room Associate
Ross Dress 4 Less
02.2017 - 08.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Produce Associate/ Fitting Room Associate
Walmart
07.2016 - 02.2017
- Stocked fruits and vegetables and removed old or poor quality products.
- Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
Education
High School Diploma -
Beaumont High
Beaumont, CA06-2016
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cash handling
- Telephone etiquette
- Problem-solving skills
- Team collaboration
- Scheduling
- Appointment scheduling
- Verbal and written communication
- Office organization
Timeline
Front Desk Receptionist/ House Keeping
Sleepy Forest Cottages
01.2019 - 05.2019
Sales Associate/ Fitting Room Associate
Ross Dress 4 Less
02.2017 - 08.2017
Produce Associate/ Fitting Room Associate
Walmart
07.2016 - 02.2017
High School Diploma -
Beaumont High
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