Jasmine Warren
Chesapeake,VA
Summary
I thrive in a high energy, fast paced, creative, and task-oriented environment. I am a highly self-motivated, team oriented professional. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Loss Prevention Specialist
Amazon ORF3
Suffolk, VA
11.2022 - Current
- Review Standing Operating Procedures and ensure current procedures are trained and executed for approximately twenty-six physical security personnel.
- Control access and monitor alarms.
- Bias for action: Managed the daily key audits and security functions, partnering with Operational Managers to resolve opportunities for over 5,000 Amazon Associates.
- Monitor and provide analytical feedback on the AR Atlantic Coast Region's Weekly CMS reports.
- Responsible for leading, conducting Theft, Fraud, and Workplace Violence/Critical Incidents investigations resulting in ORF3 as top 20 contributor in the AR network.
- Analyzing data, conducting audits, and identifying trends to help mitigate risks.
- Assisted in numerous Human Resource/Ethics cases to provide resolution.
Field Quality Assurance
AMZL Logistics - DOR2
Norfolk, VA
06.2021 - 11.2024
- Support 3 regional stations, investigating defect locations to problem solve the root cause.
- Mitigate with Property Managers, collect potential access codes, and delivery instructions, also updating records as needed to ensure successful deliveries.
- Investigate and manage recoveries of misdelivered packages. As well as report recommendations regarding driver behavior to On Road Management.
Education
High School Diploma -
Smart Horizons
Pompano Beach, FL02-2018
Some College (No Degree) -
Liberty University
Lynchburg, VASkills
- Communication skills
- Active Listening, and Learning
- Judgement, and Decision Making
- Logical Thinking
- Relationship building and management
- Analytical, and Problem solving
Certification
- ·Certification in Homeland Security
- Wicklander-Zulawski Certified Interviewer
- IMT-EX Facilitator
- GSA
Accomplishments
- Recognized as a top performer as Delivery Station Liaison across NA network for maintaining an 80% Delivery Success Rate, 30% over company metric goal.
- Selected by the GEM committee to train Delivery Station Liaisons that come into production, because of a maintained knowledge pool regarding Amazon's services, polices, and metrics.
Affiliations
- Active in Youth Ministry overseeing a small group of 10 high school boys and girls.
- Volunteer for The Storytime Pirates, by reading stories written by elementary aged children, and responding to each child by letter with encouragement.
- Volunteer every year as a Youth Camp Leader for Liberty Live Church Youth Ministries.
Timeline
Loss Prevention Specialist
Amazon ORF3
11.2022 - Current
Field Quality Assurance
AMZL Logistics - DOR2
06.2021 - 11.2024
High School Diploma -
Smart Horizons
Some College (No Degree) -
Liberty University
- ·Certification in Homeland Security
- Wicklander-Zulawski Certified Interviewer
- IMT-EX Facilitator
- GSA
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