Summary
Overview
Work History
Education
Skills
Timeline
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Jasmine Watson

Shreveport,LA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Insurance Agent Assistant

Brent Stevens
02.2023 - Current
  • Enhanced customer satisfaction by efficiently addressing and resolving insurance-related queries.
  • Assisted agents in generating new business leads for increased policy sales.
  • Streamlined policy application processes for faster turnaround times and higher approval rates.
  • Provided exceptional customer service by promptly responding to inquiries, resulting in high retention rates.

Runner/Paralegal Assistant

Wilkinson, Carmody & Gilliam
08.2021 - 11.2022
  • Enhanced communication between departments through timely distribution of important mem
  • Maintained a professional demeanor while interacting with colleagues and clients during deliveries.
  • Assisted in inventory management by tracking incoming and outgoing materials accurately.
  • Conducted routine office errands, allowing other employees to focus on their primary responsibilities.
  • Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
  • Handled high-pressure situations calmly and effectively, showcasing resilience even during challenging times.
  • Reduced delivery times by efficiently navigating routes and prioritizing tasks based on urgency.
  • Streamlined office operations by implementing efficient filing and organizational systems.
  • Supported administrative staff with data entry, scheduling appointments, and managing phone calls.

Customer Service Representative

Bistro To Go
08.2020 - 08.2021
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Dental Assistant

Fresh Dental
08.2018 - 08.2020
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
  • Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.

Office Assistant

Briggs&COHOME
09.2015 - 04.2016
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Salon Director

Sun Tan City
02.2014 - 09.2015
  • Enhanced client satisfaction by providing exceptional customer service and addressing their individual needs.
  • Streamlined salon operations with efficient scheduling, and inventory management.
  • Boosted revenue by promoting marketing strategies and promotional events for the salon.
  • Cultivated a positive work environment, fostering strong team collaboration and staff retention.

Education

Associate of Science - Business Administration

Bossier Parish Community College
Bossier City, LA
12.2023

Career And Technical Certificate - Basic Management

Bossier Parish Community College
Bossier City, LA
12.2023

Certificate of General Studies -

Bossier Parish Community College
Bossier City, LA
05.2023

Certificate of Completion -

Shreveport Dental Assisting School
Haughton, LA
09.2017

High School Diploma -

C. E. Byrd High School
Shreveport, LA
05.2011

Skills

  • Financial Acumen
  • Claims Processing
  • Sales Support
  • Document Management
  • Data entry accuracy
  • Strong communication
  • Organizational skills
  • Analytical thinking
  • Problem-solving abilities
  • Client relationship management
  • Attention to detail
  • Proposal Writing
  • Clerical Support
  • Electronic Records Management
  • Data Entry
  • Recordkeeping
  • Spreadsheet Tracking
  • Records Management

Timeline

Insurance Agent Assistant

Brent Stevens
02.2023 - Current

Runner/Paralegal Assistant

Wilkinson, Carmody & Gilliam
08.2021 - 11.2022

Customer Service Representative

Bistro To Go
08.2020 - 08.2021

Dental Assistant

Fresh Dental
08.2018 - 08.2020

Office Assistant

Briggs&COHOME
09.2015 - 04.2016

Salon Director

Sun Tan City
02.2014 - 09.2015

Associate of Science - Business Administration

Bossier Parish Community College

Career And Technical Certificate - Basic Management

Bossier Parish Community College

Certificate of General Studies -

Bossier Parish Community College

Certificate of Completion -

Shreveport Dental Assisting School

High School Diploma -

C. E. Byrd High School

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