Jasmine Whorley
Alameda
Summary
Helped in delivering customer service with a focus on strong interaction and relationship building. Supported understanding of sales principles and customer service techniques through effective communication and organization. Contributed to creating positive customer experiences and meeting sales targets. Possesses versatile skills in project management, problem-solving, and collaboration. Also, helps bring fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
2
2
years of professional experience
Work History
Sales Associate
Follett Bookstore
Chicago, IL
08.2025 - 04.2026
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to optimize product visibility and accessibility.
- Processed transactions accurately using point-of-sale systems, ensuring customer satisfaction.
- Collaborated with team members to manage inventory levels and ensure timely restocking of products.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Softball Pitching Lessons
Self Employed Coach
Alameda
02.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
Softball Camp Coach
CBEA (Chicago Baseball Education Association)
Chicago, IL
10.2024 - 01.2026
- Led groups of children safely through variety of camp activities.
- Increased parent satisfaction through consistent updates about camper progress via newsletters or phone calls.
- Promoted physical fitness by leading daily warm-ups, stretches, and cooldowns during sporting events.
- Evaluated camper performance, providing constructive feedback to support their ongoing development and growth during camp sessions.
- Established a positive camp culture by enforcing rules fairly, consistently, and respectfully.
- Supported camper success with individualized attention, adapting activities to meet diverse needs and abilities.
- Enhanced camper engagement by incorporating team-building activities and hands-on learning experiences.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
Education
Bachelor In Rehabilitation Sciences - Occupational Therapy
University of Illinois At Chicago
Chicago, IL05.2028
High School Diploma - undefined
Alameda High School
Alameda, CA06.2024
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Time management
- Money handling
- Inventory control
- Merchandise display
Accomplishments
Current Division 1 Softball Player
Pitcher of the Year x2 (2024)
Deans List (Fall 2025) for having a 3.7 GPA
Timeline
Sales Associate
Follett Bookstore
08.2025 - 04.2026
Softball Camp Coach
CBEA (Chicago Baseball Education Association)
10.2024 - 01.2026
Softball Pitching Lessons
Self Employed Coach
02.2024 - Current
High School Diploma - undefined
Alameda High School
Bachelor In Rehabilitation Sciences - Occupational Therapy
University of Illinois At Chicago