Jasmine Williams
Summary
College graduate with 4+ years of experience working for non-profit and corporate clients. Astute Communication Specialist offering polished communication skills. Brings excellent organizational skills and over 4 years of job experience. Self-motivated and true team player.
Dedicated Career Services Specialist experienced at offering individuals with access to quality career readiness programs and resources. Highly successful at placing candidates in chosen career fields to achieve target goal. Expert at presenting career readiness tools, maintaining strong employer relationships and proactively suggesting ideas such as professional development or higher education to maximize career options.
Overview
5
5
years of professional experience
Work History
Career Services Specialist
Hollywood Institute Of Beauty Careers
Hollywood, FL
10.2021 - 12.2021
- Establish and maintain relationships with hiring managers to stay abreast of current and future hiring and business needs.
- Matched job seekers to employer positions and maintained ongoing relationships with companies to drive successful outcomes.
- Achieved department metrics and quotas for interviews, hires and job placement goals.
- Attended business functions, trade shows and professional organization meetings for networking and employer development.
- Conducted scheduled resume and interview workshops and job search training to promote gainful employment.
- Worked with students and graduates to offer guidance on interview techniques, workplace expectations and resume best practices.
- Advised individuals on job search strategies, resume development and interviewing.
- Developed program to work with students and increase interest in higher learning..
- Enhanced community outreach to bring in new candidates, highlight programs and meet targets.
Public Relations Specialist
Independent
Miami, FL
05.2016 - Current
- Develop and implement public relation strategies including media buys and event organization.
- Source, evaluate, and hire web and graphic designers, media buyers, printers etc. in support of of project deliverables
- Analyze media coverage, coordinated with communities and media institutions to facilitate relationships
- Produce press releases and other PR documents
- Schedule and organize press events, photo opportunities and multimedia conferences
- Perform interpersonal communications through presentations and table sits
Social Media Manager
Independent
Miami, FL
04.2015 - Current
- Planned and executed a first- ever concert for client that helped bring in supporters as well as sell the clients merchandise
- Authorized social media policy to include ways to implement Facebook, Twitter, Google+, and LinkedIn.
- Created and implemented weekly social media campaigns
- Researched contacts for targeted media outlets
- Created promotional appearances
- Developed and implemented idea to maximize revenue
Beauty Consultant/ Key Holder
Origins
Miami, FL
08.2019 - 02.2020
- Possesses thorough knowledge of the particular products being sold and the cosmetic industry in general.
- Reads and understands information about new products being developed and emerging on the market.
- Identifies skin types and skin conditions and knows the best products for each one.
- Gives product demonstrations for customers.
- Performs makeovers on customers.
- Helps customers find the products that best suit their skin and hair types.
- Operates a cash register, credit card machine and computer.
- Meets or exceeds specified sales goals.
- Makes follow up phone calls to customers and verifies that they are satisfied with the products they purchased.
- Mails flyers or sends emails to customers to notify them of upcoming sales and special promotions.
- Manages the product inventory.
Customer Care Specialist
AT&T Communications
Sunrise, FL
02.2018 - 11.2018
- Achieved a high degree of communication between clients & personnel to ensure sufficient scheduling
- Successfully trained new hires on efficiency and development of their procedural skills through the process of shadowing
- Recorded and maintained extensive account records regarding: billing information, scheduling, history, etc.
- Proactively investigated and resolved wide range of customer issues, adapting to individual circumstances and applying both diplomacy and assertiveness to assure customer needs are met in a timely manner
Shift Manager
Brain Freeze Ice Cream Lab
Pembroke Pines, FL
08.2017 - 02.2018
- Increased the flow of customers and increased the sales
- Ensured restaurant compliance with established safety and sanitation procedures and all Federal, State, and local regulations (child labor laws, wage and hour, etc.)
- Monitored employee performance by conducting daily evaluations to ensure facility ran efficiently and effectively while providing guidance, feedback, and encouragement
- Ensured operational productivity goals were achieved by prioritizing assignments, problem solving, and directing the workforce in an ever changing warehouse environment
- Attend meetings with Senior Management and General Manager to report all productivity, and attendance, and daily operations
Admissions Counselor Assistant
Palm Beach Atlantic University
West Palm Beach, FL
08.2013 - 05.2017
- Made outbound calls to prospective students and advised them on the enrollment process and how to apply for federal financial aid programs
- Prepared new students for academic success by providing guidance, classroom training, and support during first year
- Maintained meaningful written and verbal communication with all applying and accepted applicants and families
- Retained 90% of enrolled students per 8 week period
- Made program suggestions based on students interests and career goals
- Provided counsel for students and assisted tracking of students through application process
Administrative Assistant
Palm Beach Atlantic University School of Business
West Palm Beach, FL
08.2014 - 05.2016
- Managed schedules, travel arrangements, conferences/meetings for senior level management
- Provided administrative support for the dean, such as answering phones, directing visitors, special projects, ordering supplies, sending mailers, etc.
- Composed a wide variety of documents, compiled, researched data
- Performed administrative procedures: answered and returned telephone calls, mail delivery and pick-up, copies and faxes, maintaining department files
Hair Stylist
Independent
Miami, FL
08.2014 - 12.2018
- Handle numerous administrative functions to support company efforts, including answering phones, completing data entry and scheduling appointments
- Handle clients with great care and develop good relationships that provide future clients
- Utilize active listening skills in order to determine client's needs
- Maintain working knowledge of current trends and fashions
- Excellent interpersonal communication and customer service skills
Education
Bachelor of Arts -
Palm Beach Atlantic University - West Palm Beach
West Palm Beach, FL 08.2013 - 05.2017
Skills
Complaint resolution
Interpersonal skills
Sales expertise
Leadership
Report Preparation
English
Counseling
Strategy implementation
Event execution
Social media marketing
Timeline
Career Services Specialist
Hollywood Institute Of Beauty Careers
10.2021 - 12.2021
Beauty Consultant/ Key Holder
Origins
08.2019 - 02.2020
Customer Care Specialist
AT&T Communications
02.2018 - 11.2018
Shift Manager
Brain Freeze Ice Cream Lab
08.2017 - 02.2018
Public Relations Specialist
Independent
05.2016 - Current
Social Media Manager
Independent
04.2015 - Current
Administrative Assistant
Palm Beach Atlantic University School of Business
08.2014 - 05.2016
Hair Stylist
Independent
08.2014 - 12.2018
Admissions Counselor Assistant
Palm Beach Atlantic University
08.2013 - 05.2017
Bachelor of Arts -
Palm Beach Atlantic University - West Palm Beach
08.2013 - 05.2017