Jasmine Williams
Philadelphia,PA
Summary
Hello my name is Jasmine, I'm looking to expand my career, I enjoy helping others and getting the work done, I am dedicated towards anything I do, I hope to be welcomed to come on board with you to be a great employee hope to work with you soon.
Overview
10
10
years of professional experience
Work History
Housekeeper
Courtyard by Marriott
Philadelphia
02.2023 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items..
- Vacuumed rugs and carpeted areas in rooms.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted picture frames and wall hangings with cloth.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
- Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
- Consistently met or exceeded room inspection scores by diligently following established guidelines for cleanliness and presentation.
- Responded to requests from patrons for linens and toiletries.
- Reduced lost items reports by carefully checking rooms for left-behind belongings and returning them to front desk.
- Maintained detailed record of cleaned rooms and reported any maintenance issues, ensuring quick resolution and guest satisfaction.
Direct Care Worker (DCW)
Countrywide Home Care
Philadelphia
05.2022 - 11.2022
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Maintained detailed records of patient progress, ensuring accurate information was readily available for healthcare providers and family members.
- Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
- Demonstrated empathy and understanding while addressing the diverse cultural, social, emotional, or intellectual needs of each client
Direct Care Worker (DCW)
Pristine Home Healthcare, Inc.
Philadelphia
03.2022 - 06.2022
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
Caregiver
Sunrise Senior Living
Abington
01.2016 - 08.2019
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Housekeeper
Marriott
Philadelphia, PA
09.2014 - 12.2015
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
- Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
- Disposed of trash and recyclables each day to avoid waste buildup.
Education
Martin Luther King High School
06.2010
Skills
- Laundry
- Cleaning Experience
- Residential Cleaning
- Serving Experience
- Food Preparation
- Environmental Services
- Caregiving
- Time Management
- Kitchen Experience
- Food Service
- Nursing
- Customer Service
- Senior Care
- Home Care
- Meal Preparation
- Dementia Care
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Housekeeper
Courtyard by Marriott
02.2023 - Current
Direct Care Worker (DCW)
Countrywide Home Care
05.2022 - 11.2022
Direct Care Worker (DCW)
Pristine Home Healthcare, Inc.
03.2022 - 06.2022
Caregiver
Sunrise Senior Living
01.2016 - 08.2019
Housekeeper
Marriott
09.2014 - 12.2015
Martin Luther King High School