Jasmine Winfrey
Atlanta,GA
Summary
Proven Bottle Server with a track record of enhancing customer experiences at high-profile venues like King Of Diamonds. Leveraged strong communication skills and exceptional customer service to increase sales and foster loyalty among clientele. Skilled in drink preparation and garnishing techniques, consistently delivering personalized service that exceeds expectations.
Overview
5
5
years of professional experience
Work History
Bottle Server
King Of Diamonds
03.2023 - 09.2024
- Collaborated with team members to deliver seamless service during high-volume events.
- Enhanced customer experience by providing personalized bottle service and maintaining a welcoming atmosphere.
- Developed rapport with regular patrons, resulting in repeat business and positive word-of-mouth referrals.
- Created memorable experiences for guests through personalized attention and genuine enthusiasm for their celebrations.
- Supported needs of 10+- person wait staff who attended to specific needs of countless customers
Bar Waiter
Club Wax
06.2023 - 05.2024
- Maintained clean and organized bar area.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
- Performed opening and closing duties efficiently, ensuring the bar was ready for operation each day or safely secured after closing time.
- Poured and prepared mixed drinks for over 8+ customers daily.
Bottle Server
Burn Lounge
05.2019 - 04.2021
- Increased overall sales by upselling premium bottles, mixers, and additional services.
- Built strong relationships with returning clientele, fostering loyalty and positive word-of-mouth referrals.
- Exhibited exceptional multitasking abilities while managing multiple tables simultaneously without sacrificing quality of service.
- Collaborated with bartenders and managers to ensure timely delivery of orders.
- Supported needs of 8 +- person wait staff who attended to specific needs of countless customers daily for session and or other parts of the restaurant with social relevancy and intentionality.
Education
Associate of Arts -
Empire Beauty School
Morrow, GA10-2021
High School Diploma -
Tri Cities High School
East Point,ga05-2018
Skills
- Garnishing techniques
- Strong communication skills
- Exceptional customer service
- Cleanliness standards
- Food pairing recommendations
- Alcohol awareness
- Product presentation
- Drink preparation
Languages
English
Full Professional
Interests
- Enjoy participating in training sessions for overall physical and mental well-being
- I participate in low-impact exercises to strengthen core muscles
- Volunteering
Timeline
Bar Waiter
Club Wax
06.2023 - 05.2024
Bottle Server
King Of Diamonds
03.2023 - 09.2024
Bottle Server
Burn Lounge
05.2019 - 04.2021
Associate of Arts -
Empire Beauty School
High School Diploma -
Tri Cities High School
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