Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JASMINE WRIGHT

Lancaster,S.C

Summary

Forward-thinking and resourceful marketing professional with 4+years of experience working l for well-known brands. Solid track record of increasing brand awareness, optimizing digital presence, and leading marketing campaigns. Adept at managing time and organizing schedules per company work-from-home requirements. Instrumental in resolving issues and collaborating with teams to provide impeccable client support. I Provide exceptional customer service while ensuring satisfaction and guest retention, Interacting with customers to educate them on company products and services. Im highly motivated, quick learner, and committed team player with a strong work ethic.

Overview

2
2
years of professional experience
1
1
Certification

Work History

HealthCare Call Center Representative

Conduent
10.2023 - 05.2024
  • Maintaining a production score of 90, assisting customers with fsa & investments, understanding customers concerns & resolving issues
  • Supported residents in daily activities, ensuring their comfort and well-being through personalized care and advocacy.
  • troubleshooting issues with members mobile account

Pct (patient Care Technician)

White oak manor
03.2023 - 10.2023
  • Assisting Residents with day to day activities, being an advocate for my residents, feeding & assisting bathing residents
  • Charting residents daily progress
  • Supported residents in daily activities, ensuring their comfort and well-being through personalized care and advocacy.

Customer Service Representative

Walmart Stores Inc
09.2022 - 03.2023
  • Assisting customers at support desk and assisting customers with returning items
  • Resolved customer issues efficiently, contributing to a positive shopping experience and fostering customer loyalty.
  • Provided assistance to customers at the support desk, addressing inquiries and facilitating item returns to enhance customer satisfaction

Education

High School Diploma -

Lancaster high school
05.2022

Skills

  • Strong organizational and timemanagement skills
  • Exceptional communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Detail-oriented and able to handle multiple tasks simultaneously
  • Mircosoft Word,Excel , PowerPoint
  • Customer service
  • Pct ( Paitent Care Technican )
  • Healthcare Customer Experience Associate 1
  • Troubleshooting
  • Connectivity issues

Certification

Beta club

Timeline

HealthCare Call Center Representative

Conduent
10.2023 - 05.2024

Pct (patient Care Technician)

White oak manor
03.2023 - 10.2023

Customer Service Representative

Walmart Stores Inc
09.2022 - 03.2023

High School Diploma -

Lancaster high school
JASMINE WRIGHT