Jasmine Young
Birmingham,AL
Summary
Conscientious Phlebotomist recognized for ability to perform tasks with high productivity and efficiency. Possess specialized skills in venipuncture, patient preparation, and specimen handling, ensuring accuracy and safety in all procedures. Excel at communication, empathy, and problem-solving, facilitating positive patient experiences and resolving issues swiftly.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Detail-oriented Phlebotomist with strong track record in painless venipuncture. Highly familiar with centrifugation and aliquoting procedures and medical terminology. Responsible and hardworking professional dedicated to using compassionate and caring approach to provide outstanding services to patients.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Phlebotomy Technician
Meridian Regional Diagnostics
01.2025 - Current
- Labeled specimen containers with patient information accurately and legibly.
- Educated patients regarding the procedure and answered any questions they had.
- Provided assistance to medical personnel when needed during emergency situations.
- Performed venipuncture and skin puncture on patients of all ages.
- Stored collected specimens according to established protocols for transport to the laboratory.
- Adhered to HIPAA regulations while maintaining confidentiality of patient information.
- Verified patient identification prior to collection of specimens using two forms of ID verification.
- Collected blood samples in a safe and sanitary manner according to established procedures.
- Monitored inventory levels of supplies necessary for performing phlebotomy duties.
- Maintained records of specimens taken, test results, or other pertinent information in an organized fashion.
- Maintained cleanliness of work area throughout shift.
Server
Longhorn Steakhouse
Birmingham
08.2024 - Current
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Took orders from customers accurately and in a timely manner.
- Presented menus and answered questions regarding items.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Greeted guests and provided menus.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Addressed complaints to kitchen staff and served replacement items.
- Garnished dishes and beverages to serve visually appealing menu items.
- Stocked service areas with supplies during slow periods.
- Prepared checks, itemizing total meal costs and taxes.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Monitored dining room for cleanliness and proper set-up at all times.
Accountant/ AP / AR
Elite business strategies
Orlando, Florida
04.2021 - 01.2023
- Handle invoices, payments, certain scheduling, conduct meetings
- Developed staff expense and reimbursement tracker to reduce user errors and increase reporting accuracy.
- Coordinated project materials and schedules, facilitated communication and prepared reports.
- Investigated and resolved billing issues to maximize cash flow and minimize liabilities.
- Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
- Monitored cash flows and prepared weekly cash projections.
- Monitored balance sheets and income statements to evaluate financial performance.
Lead Server/Bartender/Trainer/ marketing team
Walk-Ons Sports Bistreaux
Hoover, AL
11.2019 - 03.2020
- Enforced health regulations concerning food handling, storage, sanitation practices.
- Provided exceptional customer service to guests, resolving any issues that arose in a professional manner.
- Answered phone calls from customers regarding reservations or inquiries about menu items.
- Controlled costs by minimizing waste and maximizing table turns.
- Managed opening and closing duties to facilitate restaurant operations.
- Assisted with training new employees on proper table setting, menu knowledge, and customer service techniques.
- Interacted and engaged with patrons to promote friendly environment.
- Provided exceptional service to high volume of daily customers.
- Trained new employees to perform duties.
Lead Server/Trainer/marketing team
Twin Peaks Restaurants
Hoover, AL
08.2017 - 06.2019
- Providing great customer service to guests
- Pre bussing tables, running food, and drinks
- Training girls for the floor, answering phones
- Worked directly with servers for many shifts during training process.
- Guided new servers in developing upselling strategies to enhance guest experience and increase sales.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Conducted comprehensive training sessions for new servers, focusing on menu knowledge, customer service skills, and POS system operation.
- Assisted in resolving customer complaints regarding food quality or service delivery.
Education
Some College (No Degree) - Phlebotomy
Phlebotomy USA
Birmingham, AL01-2025
Some College (No Degree) - Cosmetology
Regency beauty institute
Hoover, AL05-2015
High School Diploma -
Vestavia Hills high school
Birmingham, AL05-2014
Skills
- Customer Service
- Sales
- Server
- Fast learner
- Training
- Microsoft Excel
- POS
- Word
- Cooking
- Nannying
- Babysitting
- Childcare
- Bartending
- Restaurant experience
- Kitchen Experience
- Cleaning Experience
- Busser
- Cash handling
- Serving
- Upselling
- IOS
- Marketing
- Accounting
- Dermatology
- Microsoft Word
- Microsoft Outlook
- Data entry
- Microsoft Office
- Accounting software
- Typing
- Phone etiquette
- Communication skills
- Organizational skills
- Blood collection
- Sample preparation
- Order of draw
- Capillary puncture
- Specimen handling
- Skin puncture
- Venipuncture technique
- Patient identification
- Needle disposal
- Patient confidentiality
- Venipuncture
- Butterfly needle technique
- Communication
- Specimen preparation
- On-site testing
- Quality control guidelines
- HIPAA compliance
- Blood collection techniques
- Multi-sample collection
- Venipuncture and capillary puncture
Certification
- CPT Certificate
- Food handler certificate
- Driver's License
- ServSafe
- BLS Certification
- ARRT Certification
- ACLS Certification
- CompTIA A+
- Certified Property Manager
- Certified Apartment Manager
- CMCA
- Certified Notary Public
- Certified Medical Assistant
Timeline
Phlebotomy Technician
Meridian Regional Diagnostics
01.2025 - Current
Server
Longhorn Steakhouse
08.2024 - Current
Accountant/ AP / AR
Elite business strategies
04.2021 - 01.2023
Lead Server/Bartender/Trainer/ marketing team
Walk-Ons Sports Bistreaux
11.2019 - 03.2020
Lead Server/Trainer/marketing team
Twin Peaks Restaurants
08.2017 - 06.2019
Some College (No Degree) - Phlebotomy
Phlebotomy USA
Some College (No Degree) - Cosmetology
Regency beauty institute
High School Diploma -
Vestavia Hills high school