Jasmine Zepeda Medina
Modesto,CA
Summary
Accurate and team-oriented cashier used to checking out an average of [number] of customers per shift. Brilliant time management and customer service skills. Continuing education in accounting. Seeking a position with fast-paced startup company.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Sales Associate
ATT
Modesto, CA
08.2024 - 07.2025
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Assisted in training new sales associates on product knowledge and sales techniques.
- Utilized CRM software to track customer interactions and manage sales leads effectively.
- Collaborated with team members to achieve monthly sales targets and improve store performance.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided positive first impressions to welcome existing, new, and potential customers.
Fulfilment Expert
Target
Modesto, CA
05.2022 - 08.2023
- Fulfilment: Pick up online orders that are being made by guest
- Make sure to always try and have batches done no more than 30 minutes per unit
- Greet and help guest when it's needed.
- Evaluated existing procedures for pick, pack, ship operations and identified areas for improvement.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Read orders to verify attributes and quantities of merchandise.
Host/Sever
Fumi Sushi
Modesto, CA
08.2019 - 01.2022
- Host: Self-Movtived and dependable employee in assisting guests with reservation, takeout orders and general inquiries
- Greet costumers, answered questions
- Also operate a POS to input orders and spilt bills
- Sever: Greet newly seated guests before taking there order, make sure everything is going great ask if there's anything else I can get for them
- Always be nice and polite, good costumer service
- Make sure everything in the bill is correct, also make sure the table is clean and cleared out before being able to eat other costumers.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Answered telephone to provide dining information and take reservations.
- Resolved conflicts between customers when necessary.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Checked identification for guests who appeared under age 21.
- Enforced all alcohol laws strictly while serving alcoholic beverages.
- Answered phones promptly to record and confirm reservations.
- Took beverage orders and served drinks during peak meal times.
Cashier
99 Cents Only Stores
Modesto, CA
11.2017 - 04.2019
- Accepted customer payments, and made change when necessary
- Answered customers' questions on purchases, store policies, and store returns
- Counted the cash in the register at the start and end of each shift
- Greeted an average of [number] customers per day
- Verified customers' ages for legal compliance with products such as alcohol and tobacco
- Performed duties such as mopping, organizing shelves, and marking prices.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Issued receipts, refunds, credits or change due to customers.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Trained new team members in cash register operation, stock procedures, and customer services.
Sale Associate/ Cashier
Old Navy
Redwood City
09.2015 - 05.2016
- Informed customers about current promotions and sales, encouraging them to take advantage
- Accepted and processed customer payments in cash, credit cards and checks, checking for validity
- Followed up with customers ensuring their satisfaction with their purchases
- Evaluated the customers' needs and provided service options to meet their requirements
- Greeted customers and offered them assistance where possible.
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
High school diploma -
Sequoia High School
Redwood City, CAHigh School Diploma -
Paul Mitchell The School - Modesto
Modesto, CA02.2024
Skills
- Ability to quickly make change
- Customer needs assessment
- Pleasant, friendly communications
- Accurate counting of money
- Well-organized
- Dinning costumer service
- Teamwork
- Keep work area clean and neat
- Greet costumers
- Fast learner
- Good with people
- Customer Service
- Fulfillment Processing
- Order Picking
- Listening skills
- Multi-tasking strength
Timeline
Sales Associate
ATT
08.2024 - 07.2025
Fulfilment Expert
Target
05.2022 - 08.2023
Host/Sever
Fumi Sushi
08.2019 - 01.2022
Cashier
99 Cents Only Stores
11.2017 - 04.2019
Sale Associate/ Cashier
Old Navy
09.2015 - 05.2016
High School Diploma -
Paul Mitchell The School - Modesto
High school diploma -
Sequoia High School