Jasmine Hendricks
Harrisburg,PA
Summary
Proven leader and efficient problem-solver, I excelled at Tommy's Express Car Wash by enhancing customer satisfaction through effective team management and operational improvements. Skilled in multitasking and critical thinking, I adeptly balanced fast-paced environments with a friendly, positive attitude, significantly contributing to team success and demonstrating unwavering dependability. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level team member position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Military Human Resources
Military
03.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Remained current with training and sought new training opportunities to further personal growth.
- Maintained up-to-date knowledge of current military occupational specialties and prerequisites, providing accurate information to potential recruits during consultations.
- Built strong relationships with local community organizations to promote military career opportunities and attract diverse talent pools.
Shift Lead
Tommy's Express Car Wash
05.2023 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Improved customer satisfaction by implementing efficient car wash processes and maintaining a clean environment.
- Established open communication channels between employees and management, fostering an inclusive work environment where concerns could be addressed promptly.
Cashier
Panera Bread
01.2023 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Team Member
Sheetz
06.2022 - 01.2023
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Greeted customers entering store and responded promptly to customer needs.
Lifeguard
Hersheypark Entertainment
02.2021 - 08.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Education
High School Diploma -
Central Dauphin East Senior High School
Harrisburg, PA06.2023
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
- Critical Thinking
- Calm Under Pressure
Timeline
Military Human Resources
Military
03.2024 - Current
Shift Lead
Tommy's Express Car Wash
05.2023 - Current
Cashier
Panera Bread
01.2023 - 05.2023
Team Member
Sheetz
06.2022 - 01.2023
Lifeguard
Hersheypark Entertainment
02.2021 - 08.2021
High School Diploma -
Central Dauphin East Senior High School