Lizette Calderon
Santa Maria,CA
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
4
4
years of professional experience
Work History
Human Resources Assistant/Payroll Specialist
Camarillo Harvesting LLC
04.2023 - 06.2024
- Compiled reports related to personnel activities such as attendance tracking, and disciplinary actions.
- Responded to inquiries from current or prospective employees regarding human resources policies or procedures.
- Updated employee database with changes in job title, salary information or contact details.
- Processed paperwork associated with personnel transactions such as promotions or terminations.
- Processed, verified and maintained personnel-related documentation.
- Examined employee files to answer inquiries and provide information for personnel actions.
- Reviewed timesheets for accuracy and completeness prior to processing payroll.
- Provided timely customer service support to employees regarding questions about their paychecks or other payroll issues.
- Assisted employees with enrolling in benefit plans and explained plan options.
- Reviewed eligibility for medical insurance coverage and other benefit plans.
- Managed onboarding process for new hires, ensuring all documentation was completed accurately and in a timely manner.
- Managed employee benefits enrollment and ensured accurate processing of applications.
CSR
Multi-color corporation
San Luis Obispo, California
07.2022 - 01.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Engaged casual shoppers to provide information about featured products and recommend merchandise.
- Monitored customer order process and addressed customer issues.
- Operated register, handled cash and processed credit card transactions.
- Improved overall customer purchasing experiences to promote steady revenue.
- Verified, classified, computed, posted and recorded accounts payable data.
Manager
Privatized caregiver
11.2020 - 06.2022
- Trained employees on additional job positions to maintain coverage of roles.
- Recruited and hired qualified candidates to fill open positions.
- Managed schedules of team of 5 personnel to keep shifts properly staffed.
- Scheduled and confirmed appointments.
Education
High School Diploma -
Santa Maria High School
Santa Maria, CA06.2020
Skills
- Staff development
- Project management
- First Aid/CPR
- Fluent in Spanish
- Organizational Skills
- Friendly, Positive Attitude
- Critical Thinking
- Conflict Resolution
- Customer Service
- Team Building
- Active Listening
- Punctual and Reliable
- Positive Attitude
- De-escalation Techniques
- Translation and Interpretation Services
- Data Entry and Maintenance
- Customer Data Confidentiality
Timeline
Human Resources Assistant/Payroll Specialist
Camarillo Harvesting LLC
04.2023 - 06.2024
CSR
Multi-color corporation
07.2022 - 01.2023
Manager
Privatized caregiver
11.2020 - 06.2022
High School Diploma -
Santa Maria High School