Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasmine L. Solnick-Dow

Indian Trail,NC

Summary

Licensed Esthetician who is a high-achieving, friendly customer service professional motivated by assisting others through teamwork and taking the lead in meeting challenging goals. I am passionate about the beauty/skin industry marked by my current employment and schooling. My reputation is built on having a great attitude, with a thoughtful and mature mindset. My goal is to build different work experiences at (X- company's name) while developing growth opportunities to contribute to the company’s success and mission.

Overview

9
9
years of professional experience

Work History

Lead Cashier/Beauty Advisor

Ulta Beauty
07.2022 - Current
  • Consistently greeted customers with a positive attitude throughout their store experience, creating a positive impression of business.
  • Identified skin and hair needs of customers to provide assistance in choosing best products.
  • Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail resources and apply best practices.
  • Meet/exceeded company sales goals on store credit cards by highlighting card benefits to each customer’s buying experiences
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Kept work areas, tools, and equipment clean and properly sanitized
  • Trained new staff in product knowledge and customer service protocols.

Xtreme Service Assistant

Hendrick Honda
06.2019 - 08.2022
  • Managed daily data entry reports into the computer system for over 20 service advisors and provided report results to management
  • Responsible for handling customer correspondence via emails and providing stellar customer servicing through the phone
  • Directed customers to appropriate department or team members
  • Provided team-player attitude to co-workers when needs arose
  • Maintained an organized and clean workspace

Hostess/Trainer/Server

Hickory Tavern Restaurant & Bar
09.2020 - 05.2021
  • Managed in-person and telephone guest inquiries exceptionally, including reservations, food orders, and concerns
  • Trained new hosts/hostesses on service policies and company social standards
  • Served guests with energetic and friendly attitude while multi-tasking tables for customer requests
  • Completed daily cleaning tasks to keep areas hygienic & organized

Kid's Camp Counselor

YMCA Harris
06.2017 - 08.2018
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Offered emotional support and direction when conflicts arose


Festival Booth Organizer/Server

Saint John Neumann
04.2014 - 01.2017
  • Developed strong interpersonal communication skills to promote relationship building with customers
  • Provided outgoing and friendly customer service by greeting each customer taking payments/orders and answering questions
  • Maintained clean facilities and work station through a 5 hour shift to better serve organization needs.


Education

Esthetics License -

Muse Cosmetic Institute
Charlotte, NC
09.2023

Marketing Major

Central Piedmont Community College
Charlotte, NC
12.2022

High School Diploma -

Sun Valley High School
Monroe, NC
06.2021

Skills

  • Analysis of Client Skin
  • Chemical Facial Peels
  • Micro dermabrasion
  • Micro Needling
  • Facials
  • Waxing
  • Proficiency in Eyebrow/Lash Laminating, Tinting
  • Product Knowledge
  • Communications Strategies
  • Customer Servicing

Timeline

Lead Cashier/Beauty Advisor

Ulta Beauty
07.2022 - Current

Hostess/Trainer/Server

Hickory Tavern Restaurant & Bar
09.2020 - 05.2021

Xtreme Service Assistant

Hendrick Honda
06.2019 - 08.2022

Kid's Camp Counselor

YMCA Harris
06.2017 - 08.2018

Festival Booth Organizer/Server

Saint John Neumann
04.2014 - 01.2017

Esthetics License -

Muse Cosmetic Institute

Marketing Major

Central Piedmont Community College

High School Diploma -

Sun Valley High School

Similar Profiles

CREATE PROFILE
Jasmine L. Solnick-Dow