Highly-motivated Quality Group Leader with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments.
Overview
9
9
years of professional experience
Work History
Quality Inspection Group Leader
Mazda Toyota Manufacturing
Huntsville, AL
03.2023 - Current
Supervise process implementation and optimization in automotive manufacturing facility
Supervise team of 20 Team Members performing Assembly Quality Inspection on 200+ vehicles a day
Graduate of MTM LEAD Academy
Work with other group leaders to identify and resolve issues between teams using Toyota Business Practice (TBP) model.
Train 20 Team Members in Toyota Job Instruction (TJI)
Cultivate strong relationships with team by listening carefully and offering positive reinforcement
Implement improved initiatives to optimize safety and quality
Assist newly hired team members by explaining company procedures and safety requirements
Stand-in for Assistant Manager to oversee various Quality areas and complete daily shift reports
Quality Inspection Team Leader
Mazda Toyota Manufacturing, USA
Huntsville, AL
10.2021 - 03.2023
Supervise staff of 18 Team Members and provide extensive mentoring to promote better success and achievement.
Resolve issues that arise among team members and reduce conflicts with proactive strategies focused on strengthening team relationships.
Trained, mentored and evaluated 50 quality inspection team members.
Lead and coordinate activities of quality control inspection department, verifying operational compliance with quality processes and procedures.
Assess competency of quality inspection personnel to effectively perform inspections.
Facilitate investigations into customer complaints and recommended responses containing root cause determinations and issue resolutions.
Collaborate with other team members to perform internal QI audits.
Certified in 12/14 Assembly Inspection Processes
Quality Inspection Team Member
Mazda Toyota Manufacturing, USA
Huntsville, AL
04.2021 - 10.2021
Trained newly hired team members by explaining company procedures, job duties and performance expectations.
Assisted in training/coaching team members in all 12 processes for Topcoat Inspection and Final Inspection/Confirmation.
Certified in Primary and Secondary processes, Offline Confirmation and Lower Rap Guard, respectively.
Composed Standardized Work Instruction Sheets, Process Time Measurement Sheets, Standard Work Combination Tables, Standard Work Moving Line Charts and Yamazumi Charts with Team Leader.
Supported Team Leader in creating the Floor Management Development System (FMDS) boards.
Generated Process Diagnostic Tools for Flow Out Prevention.
Collaborated with team members, team leaders, and group leader to create countermeasures in each process area and completed changepoint management records.
Served as Interim Team Leader while current Team Leader was out for extended period of time.
Certified Parent Educator
Parents and Children Together
Decatur, Alabama
08.2016 - 04.2021
Conducted developmental assessments to analyze the human compatibility of children during the developmental stages to provide recommendations for the Alabama Early Intervention Program.
Collaborated with teammates to ensure parents are fully equipped and knowledgeable with the appropriate information to support their child’s growth and development.
Provided parent education and support through personal visits, group meetings, assessment screenings, and referrals to resource networks.
Partnered with other parent educators to plan 12 group meetings per year to guarantee parents and children are up to date with the latest developmental assessments and resources.
Senior Collections Team Leader
BBVA Compass
Decatur, Alabama
10.2015 - 08.2016
Facilitated customer solutions to resolve short-term financial hardships and aided in minimizing the company’s financial losses.
Researched and implemented collection procedures that reduce the amount of delinquent accounts the organization encounters.
Reported the department’s progress and statistics on a weekly and monthly basis to properly maintain debt data analysis.
Mentored new members on scripts, strategies and company information to maximize performance.
AmeriCorps Member
City Year
Tulsa, OK
07.2014 - 06.2015
Accepted into the highly competitive AmeriCorps program to dedicate one year of service to 1,000 low-income students where 95% of families qualified for free and reduced lunch.
Served as the Positive School Climate Coordinator tasked with planning various teacher appreciation events to ensure both teachers and students remained motivated throughout the year.
Improved English, Language, and Arts (ELA) grades for 80% of students listed on the program’s “Focus List” from September to November through small group instruction and differentiated lesson plans that accommodated different learning styles.
Provided consultative services and training in psycho-logical principles, theories, methods, and techniques to advance knowledge of students.
Mentored 25 students to aid co-teacher in fostering a positive climate to boost student classroom behavior and create a more functional learning environment that supported individualized needs.
Administered learning assessments for students in Kindergarten – 6th grade to determine student progression and identity whether or not further learning assistance was needed.
Education
Bachelor of Science - Psychology
University of Alabama At Birmingham
04.2014
Skills
Safety procedures
Training and mentorship
Quality control
Communication
Problem resolution
Collaboration
Critical thinking
Team management
Organization
People skills
Decision-making
Team building
Supervision & leadership
Training & development
Timeline
Quality Inspection Group Leader
Mazda Toyota Manufacturing
03.2023 - Current
Quality Inspection Team Leader
Mazda Toyota Manufacturing, USA
10.2021 - 03.2023
Quality Inspection Team Member
Mazda Toyota Manufacturing, USA
04.2021 - 10.2021
Certified Parent Educator
Parents and Children Together
08.2016 - 04.2021
Senior Collections Team Leader
BBVA Compass
10.2015 - 08.2016
AmeriCorps Member
City Year
07.2014 - 06.2015
Bachelor of Science - Psychology
University of Alabama At Birmingham
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