Joyce Daniels
Jacksonville
Summary
Results-driven Transportation Representative with a strong work ethic and expertise in route planning and freight management. Committed to optimizing logistics processes to enhance operational efficiency and ensure timely delivery.
Overview
22
22
years of professional experience
Work History
Transportation Representative
RailCrew Xpress
101 ARMOUR RD STE B
02.2016 - 02.2026
- Coordinated transportation logistics to ensure timely delivery of crew members to assigned locations.
- Managed scheduling and routing for efficient transportation operations, optimizing resource allocation.
- Assisted in training new staff on safety protocols and operational procedures to enhance team performance.
- Collaborated with cross-functional teams to streamline communication and improve service delivery efficiency.
Medical Claims Representative
Humana Behavioral Health
Jacksonville, FL
01.2004 - 01.2009
- Reviewed and processed medical claims efficiently, ensuring compliance with industry regulations.
- Resolved complex claim inquiries by collaborating with healthcare providers and members.
- Implemented process improvements that enhanced accuracy and efficiency in claims adjudication.
- Trained new representatives on policy guidelines, enhancing team knowledge and performance.
Education
High School Diploma -
Andrew Jackson High School
Jacksonville, FL05-1981
Skills
- Strong work ethic
- Transportation regulations
- Route planning
- Freight management
Timeline
Transportation Representative
RailCrew Xpress
02.2016 - 02.2026
Medical Claims Representative
Humana Behavioral Health
01.2004 - 01.2009
High School Diploma -
Andrew Jackson High School