Jasmine Thomas
Killeen,TX
Summary
Detail-oriented medical administrative professional with strong customer service and healthcare experience. Knowledgeable in medical terminology, anatomy and physiology, medications, and laboratory values, with a proven ability to manage confidential information in compliance with HIPAA standards. Highly organized, dependable, and proficient in Microsoft Office, with experience supporting individuals in fast-paced, high-demand environments.
Overview
7
7
years of professional experience
Work History
Squad Leader Sergeant
U.S. Army
11.2021 - 02.2025
- Delivered consistent, high-quality customer service to personnel by addressing inquiries, concerns, and issues professionally and efficiently.
- Prepared, reviewed, validated, and maintained official documentation in accordance with established policies and procedures.
- Maintained strict confidentiality of sensitive personal and medical-related records in compliance with HIPAA and privacy standards.
- Tracked assignments, maintained detailed work logs, and provided clear, timely reports to senior leadership.
- Drafted disciplinary reports, evaluations, and correspondence with a high degree of accuracy and attention to detail.
- Managed multiple priorities and deadlines in fast-paced, distraction-heavy environments while maintaining professionalism.
- Trained, supervised, and supported personnel, promoting compliance, accountability, teamwork, and morale.
Water Treatment Specialist
U.S. Army
01.2018 - 11.2021
- Supported healthcare-adjacent operations by conducting water quality testing and monitoring laboratory values to meet regulatory standards.
- Recorded test data and prepared accurate reports, summaries, and charts used for compliance and safety decisions.
- Maintained organized operational and quality-control records, ensuring data integrity and accuracy.
- Provided training and guidance to personnel on safety procedures, quality standards, and equipment operation.
- Demonstrated reliability, attention to detail, and strong customer-focused support in regulated environments.
Education
Associate of Science - Nursing
Central Texas College
Killeen, TX05.2026
High School Diploma -
Highland Springs High School
Highland Springs, VA06.2015
Skills
- Customer Service & Patient Support
- Healthcare Administration & Documentation
- Medical Terminology
- Anatomy & Physiology
- HIPAA Compliance
- Confidential Records Typing & Data Entry
- Medical Documentation
- Microsoft Word
- Excel
- Outlook
- Data Collection & Reporting
- Highly-motivated and success-driven
- Active-listening
- Time Management
- Verbal & Written Communication
- Independent & Team-Based Work
- High-Pressure Environments
- Problem-solving
- Math
- Attention to detail
- Computer
- Scanner
- Multi-Line Telephone
Technology Proficiency
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Internet Applications
- Computer
- Fax
- Copier
- Scanner
- Multi-Line Telephone
Timeline
Squad Leader Sergeant
U.S. Army
11.2021 - 02.2025
Water Treatment Specialist
U.S. Army
01.2018 - 11.2021
Associate of Science - Nursing
Central Texas College
High School Diploma -
Highland Springs High School