Jasminey Guilbeau
Lafayette,LA
Summary
Dynamic retail professional with extensive experience at Walmart, excelling in stocking and organization. Proven ability to enhance customer satisfaction through exceptional service and effective team management. Skilled in cash handling and cross-training, consistently optimizing store operations and maintaining safety standards. Recognized for improving efficiency and fostering a collaborative work environment.
Overview
5
5
years of professional experience
Work History
Overnight Stocker
Walmart
Lafayette, LA
06.2025 - 12.2025
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Maintained neat, organized stockroom free of hazards.
- Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
- Streamlined overnight stock processes by implementing efficient organization and product placement techniques.
- Assisted in training new employees, sharing best practices and providing constructive feedback on their performance.
- Demonstrated adaptability in performing additional duties beyond standard stocking assignments when necessary, such as assisting with floor resets or special projects.
Key Holder
Dollar General
Lafayette, LA
01.2025 - 06.2025
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Managed store personnel by delegating tasks and supervising daily operations.
- Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
- Increased store sales by creating visually appealing merchandise displays and product placements.
- Supported store operations during peak hours, effectively managing long queues and high volumes of customers.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
Dietary Aide
Morrison Healthcare
Lafayette, LA
12.2023 - 06.2024
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Followed all food safety regulations while preparing meals for patients.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
- Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
Relief Manager
Racetrac
Lafayette, LA
06.2022 - 11.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Improved marketing to attract new customers and promote business.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
Shift Manager
Taco Bell
Lafayette, LA
06.2021 - 05.2022
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Excelled in every store position and regularly backed up front-line staff.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Tracked receipts, employee hours, and inventory movements.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
Education
Carencro High School
Lafayette, LA05.2021
Skills
- Stocking shelves
- Cash Handling
- Management
- Organized
- Retail Skills
- Team Building
- Relationship Development
- Stock rotation
- Pallet jack operation
- Product restocking
- Maintaining safety
- Label reading
- Handheld scanner use
- Efficient movement
- Workplace cleanliness
- Deadline adherence
- Cross-training
- Cashier support
- FIFO stocking
- Customer service
- Organization and categorization
Timeline
Overnight Stocker
Walmart
06.2025 - 12.2025
Key Holder
Dollar General
01.2025 - 06.2025
Dietary Aide
Morrison Healthcare
12.2023 - 06.2024
Relief Manager
Racetrac
06.2022 - 11.2023
Shift Manager
Taco Bell
06.2021 - 05.2022
Carencro High School