Jasminka Ignjatic
Cape Coral
Summary
Dedicated Advanced Certified Nursing Assistant with a strong background in ambulatory and inpatient patient care . Recently completed CCMA course and just about to schedule final exam .
Results-oriented professional with over 20 years of experience in the healthcare field. Skilled in patient scheduling, medical terminology, and assisting with procedures. Aiming to enhance patient satisfaction and safety through efficient operations and compassionate care.
Overview
18
18
years of professional experience
2
2
Languages
Work History
Advanced Certified Nursing Assistant
Lee Health
Cape Coral, FL
09.2008 - Current
- Coordinated scheduling for appointments, optimizing physician time and patient accessibility.
- Managed inventory of medical supplies, maintaining stock levels and ordering as necessary.
- Delivered patient education on treatment plans, medications, and preventive care measures.
- Oversaw daily operations in a fast-paced medical environment, ensuring adherence to safety protocols.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Completed EKGs and other tests based on patient presentation in office.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
High School Diploma -
High School
Banjaluka , Bosnia Medical Assistant - Medical Assistant
Ed2go
Fort Myers, FL08-2026
CNA - CNA
High Tech
Fort Myers, FL05-2008
Skills
- HIPAA compliance
- Customer service
- Documentation accuracy
- Medical terminology knowledge
- Vital sign monitoring
- Phlebotomy
- Procedure assistance
- Specimens collection and processing
- Maintaining confidentiality
- Patient scheduling
- POTC testing
- Patient medical history and medication review
Languages
Serbian
Native or Bilingual
Croatian
Native or Bilingual
Timeline
Advanced Certified Nursing Assistant
Lee Health
09.2008 - Current
High School Diploma -
High School
Medical Assistant - Medical Assistant
Ed2go
CNA - CNA
High Tech