Knowledgeable and dedicated customer service professional with extensive experience in Pharmacy/Medical industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with patients, MDO, and Prior Auth Departments. . Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with passion for developing relationships, cultivating partnerships and growing businesses. Organized and dependable candidate successful at managing multiple cases with a positive attitude. Willingness to take on added responsibilities to meet team goals.