Jasmy Ceasar
United Ground Express
DENVER,CO
13
years of professional experience
Dedicated Entry-Level [Job Title] with strong organizational skills and commitment to achieving company goals. Leveraged problem-solving abilities and effective communication to enhance team collaboration and deliver positive outcomes. Managed cash handling and customer service tasks while maintaining a clean and efficient front-line environment, ensuring smooth daily operations.
Work History
Cabin Cleaning Agent
1 Year 9 Months- Supervised cabin cleaning workflows to support safe, timely aircraft turnarounds.
- Sanitized seats, tray tables, lavatories, and galleys using approved cleaning chemicals.
- Inspected cabins for debris, damage, and lost items before passenger boarding.
- Restocked aircraft supplies, including tissues, towels, and safety materials.
- Followed airline safety, security, and contamination-control procedures during cleaning tasks.
- Trained new cabin cleaning agents on equipment use and cleaning standards.
- Documented cabin discrepancies and reported maintenance issues to appropriate teams.
- Increased efficiency of supply usage through proper inventory management practices and timely restocking requests as needed.
- Promoted a positive work environment within the team by fostering open communication channels between colleagues, helping resolve conflicts, and offering assistance when needed.
- Followed all safety regulations and protocols while using chemicals and equipment for thorough cleaning procedures.
- Ensured a safe and welcoming cabin environment by promptly addressing any maintenance issues found during cleaning.
- Completed detailed reports on cabin condition after each cleaning, noting any damage or areas needing maintenance.
- Assisted crew members in preparing the aircraft for boarding, stocking amenities, and ensuring passenger comfort.
Cashier
8 Years 3 Months- Processed cash, card, and mobile payments accurately while maintaining smooth checkout flow.
- Balanced the cash drawer and resolved register discrepancies in accordance with store policies.
- Handled returns and exchanges efficiently while protecting transaction accuracy.
- Balanced cash drawer and resolved register discrepancies in accordance with store policies.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained organized checkout area, replenished supplies, and supported front-end readiness.
- Mentored new cashiers on register procedures, payment handling, and customer service standards.
- Welcomed customers and helped determine their needs.
- Worked a flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
High School Diploma
Skills
Restroom cleaning
Cash handling expertise
Cash register operation
Payment processing
Sales transactions
Cash management
Transaction handling
Receipt management
ID verification
Verbal communication
Cash expertise
Customer service excellence
Refund management
Order management
Loyalty program promotion
Credit card processing
Cash management
Money handling
Document reporting
Multitasking and organization
Loyalty promotion
Multitasking and organisation
Patience and empathy
Credit processing
Report documentation
Transaction management
Scanner use
Receipt management
Scanner operations
Issue resolution
Reliability
Timeline
Cabin Cleaning Agent
United Ground Express
01.2025 - CurrentRead More
Cashier
CostULess
08.2013 - 11.2021Read More
Chuuk High School
High School Diploma
Read More