Raphaël Beaulière
Silver Spring,MD
Summary
Dedicated cleaning professional with a proven track record at ABM Industries, recognized for enhancing cabin cleanliness and customer satisfaction. Skilled in deep cleaning and effective communication, I streamlined processes to reduce turnaround times and fostered teamwork, ensuring operational excellence and a positive work environment.
Overview
2
2
years of professional experience
Work History
Cabin Cleaning Agent
ABM Industries
Dulles International Airport
10.2024 - Current
- Delivered consistent results in all aspects of job performance, earning recognition from supervisors for reliability and dedication to maintaining high-quality standards.
- Maintained high customer satisfaction scores with meticulous attention to detail in all cleaning tasks.
- Reduced turnaround time for aircraft cleaning by efficiently organizing supplies and equipment.
- Collaborated with team members to streamline cleaning processes, resulting in quicker turnaround times between flights.
- Assisted crew members in preparing the aircraft for boarding, stocking amenities, and ensuring passenger comfort.
- Increased efficiency of supply usage through proper inventory management practices and timely restocking requests as needed.
- Enhanced cabin cleanliness by thoroughly sanitizing surfaces and touchpoints after each flight.
- Completed detailed reports on cabin condition after each cleaning, noting any damage or areas needing maintenance.
- Facilitated quick resolution of lost-and-found items discovered during cabin cleaning procedures, streamlining return process for passengers'' belongings left behind accidentally on flights.
- Supported smooth flight operations by maintaining clear communication with ground staff regarding aircraft readiness status after cleaning.
- Promoted a positive work environment within the team by fostering open communication channels between colleagues, helping resolve conflicts, and offering assistance when needed.
- Improved overall cabin appearance by paying close attention to detail when vacuuming floors, wiping down surfaces, and removing trash.
Maintenance Drywall and Cleaning
Civiltec
Santo Domingo,Dominican Republic
05.2023 - 05.2024
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Removing damaged drywall and installing new drywall.
- Rebuilding damaged areas using mud and tape.
- Finishing with sanding and painting .
Education
Graduate Certificate - Sheetrock
USG
Santo Domingo ,Dominican Republic .04.2023
High School Diploma -
Lycée Jean Marie Vincent
Haïti06.2017
Skills
- Respectfulness
- Restroom sanitation
- Deep cleaning expertise
- Waste disposal
- Teamwork
- Teamwork and collaboration
- Punctuality
- Reliability
- Active listening
- Effective communication
- Adaptability and flexibility
- Detail-oriented
- Relationship building
- Safety procedures
- Team building
- Task prioritization
- Self motivation
- Goal setting
- Professionalism
- Operational procedures
- Technical understanding
Languages
French ,creole, Spanish and English necessary.
Elementary
Timeline
Cabin Cleaning Agent
ABM Industries
10.2024 - Current
Maintenance Drywall and Cleaning
Civiltec
05.2023 - 05.2024
Graduate Certificate - Sheetrock
USG
High School Diploma -
Lycée Jean Marie Vincent