Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Manager
Regal Cinemas
Sonora, CA
06.2022 - 11.2023
Managed a group of 15-25 floor staff
Worked opening and closing shifts
Performed official daily money count which consisted of counting, depositing and reconciled all money and receipts
Upheld a high standard of customer service
Maintained all operations within the building on all shifts
Counted, recorded and submitted theater concessions inventory
Administered all theater policies and procedures
Trained, coached and supervised all non-management staff
Operated all projection and audio-visual equipment within the theater, both hardware and software
Interviews, hiring, scheduling, coaching, counseling and suspending of any cast member with oversight of the General Manager
Resolved customer complaints as well as employee issues
Supervised theater maintenance including performing minor repairs as needed
Marketing, promotions and showtime schedules
Cashier/Sales Associate
BIG 5, Big 5 Sporting Goods
Sonora, CA
04.2023 - 07.2023
Customer Service
Accurately identify and price products
Operated cash registers
Counted money and gave change correctly
Perfected the ability to work in a fast paced enviroment
Senior Guest Advisor/Key Holder
GameStop
Sonora, CA
04.2023 - 07.2023
Served multiple guests while maintaining composure to reduce wait times during busy or peak periods.
Managed daily operations
Customer Service
Floor Staff Member
Regal Cinemas
Sonora, CA
05.2021 - 11.2021
Customer Service
Operated and cleaned all concession related equipment
Upheld Regular and consistent attendance
Operated POS system, including the proper handling of and responsibility for accuracy of cash drawer
Cleaned auditoriums after movie showings
Food Server
Sonora Moose Lodge
Sonora, CA
06.2013 - 12.2019
I was a volunteer waitress that paid in tips. I learned the basics of waitressing, good social and communication skills
Bussed tables
side work for next meal
Education
High School Diploma -
Summerville High School
Tuolumne, CA
06-2022
Associate of Science - Allied Healtgh
Columbia College
Columbia, CA
Diploma - Medical Assisting
Penn Foster
Skills
Product and Service Knowledge
Operations Management
Task Delegation
Sales Monitoring
Recruiting and Interviewing
Employee Scheduling
Orientating and Training
Money Handling
Retail Operations
Customer Relations
Sales Reporting
Team Motivation
Staff Management
Promotional Planning
Marketing Tactics
Accomplishments
Most Coachable on cheer team, 2017
Service Pin, award for amazing customer service, 2023