Jasmyn Wade
Kerrville,TX
Summary
Highly-motivated, with the desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
I have great customer service skills , multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.
Overview
2025
2025
years of professional experience
Work History
Eyelash Technician
Lashes by Jasmyn
Kerrville, TX
01.2021 - Current
- Performed lash extensions, classic and volume sets, as well as lash lifts for clients.
- Assisted with client consultations to determine the best type of lash extension for each individual's needs.
- Provided aftercare instructions to clients regarding proper care of their eyelash extensions.
- Maintained a clean and sanitary work environment in accordance with health regulations.
- Adhered to safety protocols when working with chemicals used in the lash application process.
- Stocked supplies, such as tweezers, brushes, adhesives and other necessary items.
- Educated clients on the importance of maintaining their lashes through proper cleansing techniques.
- Attended training sessions regularly to stay up-to-date on new products and procedures.
- Organized appointments according to availability while ensuring that no double bookings occurred.
- Sales in all products for after care of all services provided in studio.
Restaurant Manager
Rails Cafe at the Depot
Kerrville, TX
08.2015 - Current
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive service, food quality and accommodations.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Updated computer systems with new pricing and daily food specials.
- Resolved problems or concerns to satisfaction of involved parties.
Eyelash Technician
Rootology
Fredericksburg , TX
01.2020 - 01.2021
- Performed advanced eyelash extensions techniques, including classic sets, hybrid sets and volume lashes.
- Greeted customers and provided excellent customer service.
- Removed old eyelash extensions from clients' eyes with special removal solutions.
- Maintained a clean, safe, and sanitary work environment for clients.
- Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
- Performed lash extensions, classic and volume sets, as well as lash lifts for clients.
- Assisted with client consultations to determine the best type of lash extension for each individual's needs.
- Built strong relationships with customers by providing exceptional customer service.
- Consistently met or exceeded sales goals set by management team members.
- Laundered linens and restocked treatment rooms to prepare for new clients.
- Assisted receptionist by answering phones, scheduling appointments and collecting payments.
- Entered and updated new customer details in customer relationship management software.
- Scheduled client appointments.
- Ordered, displayed and maintained supplies.
Property and Casualty Insurance Agent
Garrett Insurance
Kerrville
- Monitored clients' insurance coverages to ensure changing needs were met.
- Assisted clients in filing claims and guided them through the claims process for a smooth resolution.
- Responded promptly to customer inquiries regarding coverage options, premium costs, claim status.
- Achieved repeat business and referrals through personalized services.
- Collaborated with underwriters to assess risks and determine policy terms and premiums.
- Ensured compliance with applicable state laws governing the sale of property and casualty insurance products.
- Contacted underwriters and submitted forms to obtain binder coverage.
- Built and maintained strong relationships with clients through regular follow-ups and excellent customer service.
Education
Esthetician
NeeCee's College of Cosmetology
Abilene, TX08.2014
High School Diploma -
Wimberley High School
Wimberley, TX05.2006
Tivy High School
Kerrville, TXSkills
- Lash extension application
- Waxing
- Workspace Organization
- Outstanding Client Care
- Scheduling
- Consultations
- Sales Background
- Sanitization
- Retail Sales
- Lash lift and tint
- Customer follow-up
- Client assessment
- Property insurance
- Licensed insurance agent
- Client relations
- Professionalism and ethics
- Claims reporting systems
- Auto insurance
- Client account management
- Customer service
References
Melody Marchant coworker at Rootology: +1 (561) 503-5678
Sunshine Monroe coworker, longtime friend: +1 (325) 762-0820
Kristen Looney general manager at Rails Café: +1 (830) 890-2088
Timeline
Eyelash Technician
Lashes by Jasmyn
01.2021 - Current
Eyelash Technician
Rootology
01.2020 - 01.2021
Restaurant Manager
Rails Cafe at the Depot
08.2015 - Current
Esthetician
NeeCee's College of Cosmetology
High School Diploma -
Wimberley High School
Tivy High School
Property and Casualty Insurance Agent
Garrett Insurance