Jasmyn Young
Ponchatoula,LA
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective methods. Skilled in a wide range of traditional and digital recruitment strategies. Effective at customizing recruitment strategies to meet different needs. Proficient in measuring success, documenting actions and reporting on progress in closing hiring gaps.
Overview
15
15
years of professional experience
Work History
Operations Supervisor
RaceTrac
01.2021 - Current
- Encouraged and promoted ideas aligned to business needs and benefits for over 150 employees.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices for designated 13 stores.
- Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
Field Learning Specialist
RaceTrac
12.2020 - 01.2021
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Collaborated with other departments to align training programs with organizational goals and objectives.
- Managed development of e-learning training materials and activities to enhance learning experiences.
Recruitment & Engagement Specialist
RaceTrac
08.2016 - 12.2020
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Facilitated social media practices to publicize corporate culture and support engagement projects.
General Manager
RaceTrac
09.2014 - 08.2016
- Developed and implemented strategies to increase sales and profitability.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
CoManager
RaceTrac
03.2012 - 09.2014
- Maintained team efficiency by strategically delegating daily task, and rewarding positive contributions.
- Partnered with General Manager to directly control inventory, merchandise, and supplies.
Shift Manager
RaceTrac
10.2010 - 03.2012
- Adhered to company standards and compliance requirements for operations and cleanliness expectations.
- Kept employees operating productively and working on task to meet business and guest needs.
Guest Service Associate
RaceTrac
09.2008 - 10.2010
- Anticipated guests' service needs by asking questions to better understand needs and listening to guest preferences.
- Acknowledged guests with smile, eye contact and friendly verbal greeting using guest's name, boosting overall guest experience.
Education
Teaching And Learning
Southeastern Louisiana University
Hammond, LATimeline
Operations Supervisor
RaceTrac
01.2021 - Current
Field Learning Specialist
RaceTrac
12.2020 - 01.2021
Recruitment & Engagement Specialist
RaceTrac
08.2016 - 12.2020
General Manager
RaceTrac
09.2014 - 08.2016
CoManager
RaceTrac
03.2012 - 09.2014
Shift Manager
RaceTrac
10.2010 - 03.2012
Guest Service Associate
RaceTrac
09.2008 - 10.2010
Teaching And Learning
Southeastern Louisiana University
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