Detail-oriented professional with strong customer service skills and experience in sales. Proven ability to handle interactions efficiently while maintaining a focus on customer satisfaction.
Overview
4
4
years of professional experience
Work History
Student Assistant
UNT Dance and Theatre Box Office
Denton, TX
10.2021 - 05.2025
Handled currency and credit transactions quickly and accurately, totaling $600 in one day.
Drafted and sent promotional emails to all UNT students, totaling 60,000 recipients.
Drafted and created promotional material that was posted to the department's Instagram, totaling 1,600 followers.
Drafted and created promotional materials used for admissions and recruitment.
Kept track of daily sales and expenses, and reported them to the supervisor.
Maintained up-to-date knowledge of tickets/packages available, and communicated them effectively to patrons, including information for future show seasons.
Trained new team members on box office procedures and systems.
Sales Associate
ZGallerie
Plano, TX
06.2022 - 02.2023
Greet, engage, and determine customers’ needs in the store to ensure a customer-focused environment that provides outstanding service.
Keeping track of personal sales, and contributing to team sales for the month.
I was the third highest salesperson for Q3 of 2022.
Assisted customers with product selection and provided personalized recommendations.
Processed returns, exchanges, and refunds in accordance with company policies.
Crew Member
Chipotle Mexican Grill
Murphy, TX
01.2021 - 08.2021
Maintained high standards for customer service during high-volume, fast-paced operations.
Served customers as a cashier while simultaneously maintaining cleanliness standards in the dining room and bathrooms.
Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Dance Teacher/Substitute Dance Teacher at Broadway Dance Studio / Hunter College / Dance Theatre of Harlem - WorkshopDance Teacher/Substitute Dance Teacher at Broadway Dance Studio / Hunter College / Dance Theatre of Harlem - Workshop