Jasmyne Jennings
Houston
Summary
Empathetic, adaptable professional with 5+ years of experience in remote customer support, scheduling, administration, and wellness-based services. Skilled at building relationships, working independently, and creating calm and clarity in fast-paced environments. Passionate about contributing to people-first organizations that prioritize community, healing, and human connection.
Overview
2026
2026
years of professional experience
Work History
Member Engagement Coordinator(Remote)
Signify Health
Houston, TX
03.2025 - Current
- Scheduled in-home health evaluations for members of major insurance plans.
- Provided feedback to improve internal training tools used by new hires.
- Built rapport with diverse populations and met KPIs despite tech disruptions.
- Worked within HIPAA-compliant systems and remote communication platforms.
Freelance Wellness & Creative Services (Self-Employed)
Remote
01.2022 - Current
- Ran a remote business offering client support services with a healing-centered approach.
- Created digital content and handled all communications and bookings.
- Managed self-promotion, branding, and calendar organization independently.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
Customer Service & Hospitality Roles
Various Locations (First Watch, Loro, P.F. Chang's)
2021 - 2024
- Provided compassionate service in high-volume restaurant environments.
- Trained new team members and supported peak-time operations.
- Maintained brand standards and worked under pressure with professionalism.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Administrative & Operations Assistant
Family-Owned Auto Body Shop
2015 - 2020
- Supported customers and vendors by phone, tracked parts, and managed files.
- Assisted with disassembly and sourcing of European car parts.
- Organized physical records and logged details for engine-related repairs.
- Managed scheduling and appointment coordination to optimize service workflow.
Education
Associate Degree - Psychology & Studio Arts
Long Beach City College
Bachelor of Science - Psychology
Capella University
Minneapolis, MN01-2027
Skills
- Remote Scheduling & Client Communication
- CRM & Scheduling Software (eg, RingCentral, Salesforce)
- HIPAA Compliance & Confidentiality
- Calendar & Email Management
- Microsoft Office Suite, Canva, QuickBooks
- English (Native), French (Intermediate), Spanish (Beginner)
- Brand awareness
- Strategic thinking
- Data analytics
- Event coordination
- Funds transfers
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving abilities
Languages
Spanish
Elementary
French
Elementary
English
Native or Bilingual
Timeline
Member Engagement Coordinator(Remote)
Signify Health
03.2025 - Current
Freelance Wellness & Creative Services (Self-Employed)
Remote
01.2022 - Current
Customer Service & Hospitality Roles
Various Locations (First Watch, Loro, P.F. Chang's)
2021 - 2024
Administrative & Operations Assistant
Family-Owned Auto Body Shop
2015 - 2020
Associate Degree - Psychology & Studio Arts
Long Beach City College
Bachelor of Science - Psychology
Capella University