Open To Work
Jasmyne Whitehead
U.S. Army Reserve Command
Collinsville,IL
Work Preference
Job Search Status:
Open to workDesired start date:
ImmediatelyDesired Job Title
Sergeant (E-5) / Unit S-1Front Desk CoordinatorBrokerage AssociateSecurity SupervisorManagerWork Type
Full TimeLocation Preference
On-SiteHybridRemoteLocation:
Collinsville, ILOpen to relocation:
YesImportant To Me
Career advancementWork-life balanceHealthcare benefitsPaid time offPaid sick leaveSummary
Achieved operational efficiency by optimizing personnel management and compliance processes across military and healthcare settings.,Delivered effective risk assessment and investigative reporting, enhancing security protocols.,Exhibited strong decision-making skills that improved crisis response and leadership capabilities under stress.
8
years of professional experience
Work History
Sergeant (E-5) / Unit S-1
8 Years- Directed personnel administration and readiness operations for a team of lower enlisted soldiers, ensuring compliance with medical training and administrative standards.
- Managed sensitive personnel records, official correspondence, and readiness reporting with a strong emphasis on confidentiality and accuracy as unit S-1.
- Coordinated personnel actions, evaluations, promotions, and administrative updates, adhering to regulatory guidelines to ensure compliance.
- Mentored soldiers on performance improvement, career advancement, and adherence to readiness standards.
- Engaged with leadership and external organizations to address personnel matters and enhance mission readiness.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Front Desk Coordinator
2 Years 4 Months- Achieved high patient satisfaction through efficient management of intake records while upholding HIPAA compliance.
- Optimized front desk operations by coordinating effective patient scheduling and appointment management.
- Enhanced patient experience and operational efficiency by streamlining communication across departments.
- Maintained workflow continuity by assisting in the resolution of technical issues with office equipment.
- Guaranteed billing accuracy through careful review of invoices before client issuance or internal submission.
Brokerage Associate
1 Year 11 Months- Oversaw verification of client financial documents to ensure adherence to regulations.
- Facilitated client onboarding processes to ensure compliance with regulatory requirements.
- Managed daily trade execution and settlement operations for high-net-worth clients.
- Collaborated with financial advisors to prepare investment proposals and performance reports.
- Provided training and mentorship to junior associates on industry best practices and software systems.
Security Supervisor
1 Year 9 Months- Supervised daily security operations, ensuring compliance with protocols and procedures.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
Manager
2 Years 2 Months- Supervised daily operations to ensure efficient store performance and customer satisfaction.
- Coordinated staff schedules to maintain optimal coverage during peak hours and improve service delivery.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
Education
Bachelor of Science - Criminal Justice
Skills
Achieved high levels of teamwork and collaboration that resulted in project success.
Elevated customer service quality
reflecting positively on company reputation.
Resolved critical issues through effective problem-solving strategies
minimizing disruptions.
Maximized efficiency through superior time management practices
leading to improved workflow.
Enhanced decision-making processes by employing critical thinking skills to analyze challenges.
Streamlined operations by applying advanced computer skills
resulting in greater productivity.
Accomplishments
Dean’s List
Timeline
Front Desk Coordinator
SIHF Healthcare
03.2024 - 07.2026
Brokerage Associate
Wells Fargo Advisors
04.2022 - 03.2024
Security Supervisor
Allied Universal
06.2021 - 03.2023
Manager
Dollar General
02.2020 - 04.2022
Sergeant (E-5) / Unit S-1
U.S. Army Reserve Command
08.2018 - Current
Southern Illinois University, Edwardsville
Bachelor of Science from Criminal Justice