JASON KARANJA
Columbus,OH
Summary
Motivated IT support candidate with hands-on experience building Active Directory and networking labs using Windows Server 2022 and Cisco Packet Tracer. Strong background in customer service, troubleshooting, and security operations. Currently preparing for the CompTIA A+ certification and seeking an entry-level IT Support or Help Desk position.
Overview
8
8
years of professional experience
Work History
Security Guard (Marksman) & Part-Time SOC Operator
03.2025 - Current
- Monitored security alerts and events using SIEM tools.
- Analyzed logs and identified potential security threats.
- Escalated incidents and generated reports.
- Provided excellent customer service.
Security Officer
Securitas
01.2023 - 01.2024
- Responded to incidents and resolved issues professionally.
- Maintained documentation and reports.
- Worked independently in high-pressure situations.
Security Guard
Inter-Con Security Systems
01.2023 - 01.2024
- Monitored surveillance cameras and conducted patrols.
- Wrote reports and activity logs.
- Assisted staff and visitors.
Crew Member
McDonald's
01.2019 - 01.2021
- Delivered customer service and worked in a fast-paced team environment.
Education
High School Diploma -
Westerville South High School
01-2022
Skills
- Active Directory
- Windows Server 2022
- Windows 10/11
- Cisco Packet Tracer
- VLAN Configuration
- TCP/IP Networking
- Hardware Troubleshooting
- User Account Management
- Microsoft Office
- Network Troubleshooting
- Security Monitoring Concepts
- CompTIA A Core 1(Core 2 In Progress)
Timeline
Security Guard (Marksman) & Part-Time SOC Operator
03.2025 - Current
Security Officer
Securitas
01.2023 - 01.2024
Security Guard
Inter-Con Security Systems
01.2023 - 01.2024
Crew Member
McDonald's
01.2019 - 01.2021
High School Diploma -
Westerville South High School