Jason Acosta

• Supervised daily operations, ensuring compliance with safety and quality standards.
• Trained and mentored team members to enhance skills and improve performance.
• Implemented process improvements, resulting in increased operational efficiency.
• Led initiatives focused on reducing waste and enhancing overall effectiveness.
• Monitor various security systems, including CCTV, access control and intrusion detection systems, fire alarm systems, and emergency communication system
• Proactively identify and recognize suspicious or criminal activity by observing patterns and patterns in activity.
• Respond to security, life safety, and other critical event alarms, coordinating rapid dispatch of personnel for quick reaction and resolution.
• Act as a liaison between various departments and the security department, handling complaints, and providing clear, concise communication during stressful situations.
• Monitor news channels for potential threats or risks to the organization.

• Continuously watch and manage security technologies such as alarm systems, video surveillance (CCTV), and access control systems
• Assess, evaluate, and respond to security alarms, incidents, and potential threats by following established protocols.
• Communicate critical information clearly and professionally to security personnel, emergency services (police, fire, EMS), and other stakeholders
• Create and maintain incident reports, document security events, and perform necessary data retrieval
• Coordinate with security teams and other vendors to ensure effective and efficient threat elimination and incident management.
• Assist in managing crisis situations, including natural disasters, safety incidents, and medical emergencies

• Assist the Manager in the supervision of all security officers on the designated shift
• Train all officers in procedures as directed by internal controls
• Patrols premises to prevent and detect signs of intrusion, failed equipment operation and any safety hazards.
• Responds to activated alarms for emergency situations such as fire, chemical spills, medical emergencies, burglaries, and door security.

• Supervise, assign, and evaluate the activities of shift personnel, ensuring adherence to Inter-Con & PANYNJ policies and procedures.

• Conduct daily post inspections.

• Assess shift personnel and operational needs.

• Monitor shift operations and work to resolve problems as they arise.

• Delegate specific tasks to security officers and inform Project Manager & Assistant Project Manager regarding potential problems/issues and recommend possible solutions.

• Oversee emergency situations as they arise, notifying and involving Management.

• Evaluate, counsel, and mentor shift personnel on job performance.

• Monitor the training progress of new security employees and recommend updates and implement changes in the training program.

• Maintain an account of departmental property, which is assigned to individual security officers/supervisors

• Review security officer reports for accuracy and adherence to Company Policies & Procedures.

• Complete required training programs & special projects.

• Fill out incident reports.

• Communicate with client and safety manager
• Attend weekly meetings with client and managers from all departments
• Provide weekly reports to safety manager
• Schedule Manager
• Supervise SOC, Monitor CCTV, Monitor barges alarms, Monitor marine radio
• Manage 20 employees, Billed over 700 hours a week.
• Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations
• Handling and being exposed to sensitive and confidential information
• Directing, motivating, training, coaching, and disciplining staff in a positive manner
• Reading and analyzing reports and financial data, including related computer usage

• Coordinate with office and complete assigned task
• Assist schedule manager with finding coverage
• Check and answer work emails
• Inspect Guards at site
• Respond to incident at site and file a incident report
• Issues Counseling and Corrective Action Report
• Communicate with clients

• Patrol interior/exterior of the building looking for anything that could cause a potential hazard to the site.
• ·Challenge suspicious individuals and contact authorities regarding illegal activities/
• Act as a deterrent to trespassers
• Front desk guard
• Responsible for meeting, greeting, and directing guest, employees, and visitors who enter the site
• Provide onsite security presence to deter, address and report suspicious activities
• Monitor CCTC
• Answer Phones

• Patrol facility, Scan check points for every retail store
• Protect and secure the property, clients, and their guests
• Assist Fire Department with fire alarm system and location

• Install, upgrade, troubleshoot and repair desktop computers and peripherals in a networked environment
• Assist employees via telephone, email and in-person request
• Manage physical stock and inventory
• Assist users with backing up computer data on network file shares or external media