Jason Alexander
Mount Sterling,IL
Summary
Dynamic Human Services Caseworker with a proven track record at the Illinois Department of Human Services, skilled in motivational interviewing and referral networking. Expert in developing personalized service plans and facilitating access to essential resources, enhancing client outcomes through effective collaboration and ethical practice. Committed to supporting vulnerable populations with empathy and cultural sensitivity.
Overview
8
8
years of professional experience
Work History
Human Services Caseworker
Illinois Department of Human Services
02.2020 - Current
- Conducted comprehensive needs assessments to identify client requirements and service eligibility.
- Developed personalized service plans to address individual client goals and challenges.
- Facilitated access to community resources, ensuring clients received necessary support services.
- Monitored client progress and adjusted plans as needed to ensure ongoing effectiveness.
- Collaborated with multidisciplinary teams to coordinate care and improve service delivery outcomes.
- Analyzed case data to inform policy recommendations aimed at enhancing program effectiveness.
Office Associate
Illinois Department Of Children And Family Services
09.2019 - 02.2020
- Managed client intake processes to ensure compliance with departmental regulations.
- Developed and maintained accurate case documentation and records management systems.
- Coordinated communication between clients and social workers to facilitate service delivery.
- Trained new staff on office procedures and departmental protocols for efficiency.
Correctional Officer
Illinois Department Of Corrections
04.2018 - 09.2019
- Supervised inmate activities to ensure compliance with facility regulations.
- Conducted routine inspections of cells and common areas for safety and security violations.
- Managed crisis situations, utilizing de-escalation techniques to maintain order.
- Trained new officers on policies, procedures, and emergency response protocols.
Education
Associate of Arts - Sociology
John Wood Community College
Quincy, IL05-2019
Skills
- Self-care techniques
- Homelessness support
- Human trafficking awareness
- Motivational interviewing
- Disability services
- Ethical practice
- Multicultural sensitivity
- Behavioral health
- Housing assistance
- Referral networking
- Individual counseling
- Empathy development
- Medical coordination
Timeline
Human Services Caseworker
Illinois Department of Human Services
02.2020 - Current
Office Associate
Illinois Department Of Children And Family Services
09.2019 - 02.2020
Correctional Officer
Illinois Department Of Corrections
04.2018 - 09.2019
Associate of Arts - Sociology
John Wood Community College