Jason Archuleta
Littleton
Summary
35+ Years in professional environments with the City and County of Denver, primarily working with Information Technology.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
35
35
years of professional experience
Work History
IT Asset Management Analyst Associate
The City and County of Denver - Technology Services - Denver Human Services
Denver, CO, United States of America
09.2020 - Current
- Professional work overseeing the planning, acquisition, compliance, and overall costing and life cycle related to managing IT hardware and software assets and their corresponding maintenance contracts for the City and County of Denver.
- Handle all incoming software requests received.
- Track all IT hardware maintenance contracts and work with appropriate owners to determine the need for ongoing technical support and upgrade protection on selected products.
- Identify savings opportunities for maintenance renewals, software licensing, and services.
- Support audits related to IT assets, including collecting asset information directly, and leading asset inventory projects.
- Prepare and/or review purchase requisitions for IT spend.
- Tracks purchases from requisition to payment.
- Influence product purchases, assuming adherence to all technology procurement standards.
- Build and maintain productive relationships with vendors and suppliers.
- Request quotes from various vendors to achieve “best price” for the organization.
- Identify and act on cost reduction opportunities.
- Update existing process documents.
- Provide ad hoc reports to management as necessary.
- Provide support on projects as necessary to meet IT goals and objectives.
- Increase overall awareness of IT Asset Management processes to wider IT community.
IT Technician I, II and III
The City and County of Denver - Technology Services
Denver, CO, United States of America
03.2005 - 09.2020
- Full performance level Information Technology (IT) technical work in desktop support and/or help desk support.
- Installs and repairs desktop hardware and software; installs/uninstalls voice and data systems; and processes work orders for voice, video, and data users.
- Performs technical support in a formal or informal help desk setting to users with complex and non-routine hardware and software problems, which includes: logging, troubleshooting, testing, adjusting, resolving, or referring problems to the appropriate Information Technology resource.
- Oversees and provides instruction regarding assigned duties to lower classified IT staff.
- Acts as a liaison between user group and the Information Technology unit to communicate problems and possible solutions.
- Researches new technologies and procedures to meet the needs of users in various agencies or city-wide.
- Provides training to user groups on how to identify and prevent problems.
Software Consultant
ACIS (Archuleta Implementation and Consulting Services)
Denver, CO, United States of America
03.2002 - 03.2005
- Software Consulting for:
- Tivoli Service Desk (Help Desk Suite)
- Quickbooks
- I worked as a sub-contractor for various companies, handling software customization, configuration, implementation and training.
Various City Positions
The City and County of Denver
Denver, CO, United States of America
03.1991 - 03.2002
- My first 10 years with the City and County of Denver was spent over several agencies handling several types of administrative tasks and duties, along with a little bit of parks labor as well.
- General Laborer - Parks and Recreation - Mile High Stadium
- General Clerk - Eastside Dental Clinic
- General Services and Accounting - Denver Motor Vehicle
- Payroll, Administrative Assistant, Technician - Parks and Recreation
- Payroll and Vehicle Management - Denver General Hospital
- Database Administrator (On-Call) - DOIT (Denver Office of Information Technology)
Education
High School - Computer and Information Science
Abraham Lincoln High School
AS - Computer and Information Science
Westwood College of Technology
None - Computer and Information Science
New Mexico State University
Skills
- Asset Inventory Management
- Asset Management
- Desktop Computing
- Desktop Software
- Fixed Asset Management
- Laptop Hardware
- Laptop Maintenance
- Laptop Repairs
- Accounting
- Payroll
- Purchasing/Procurement
- Microsoft Office 365
- General Office Management
Timeline
IT Asset Management Analyst Associate
The City and County of Denver - Technology Services - Denver Human Services
09.2020 - Current
IT Technician I, II and III
The City and County of Denver - Technology Services
03.2005 - 09.2020
Software Consultant
ACIS (Archuleta Implementation and Consulting Services)
03.2002 - 03.2005
Various City Positions
The City and County of Denver
03.1991 - 03.2002
AS - Computer and Information Science
Westwood College of Technology
High School - Computer and Information Science
Abraham Lincoln High School
None - Computer and Information Science
New Mexico State University