Jason Arnett
Littlestown,PA
Summary
Field service technician with strong technical troubleshooting, QA testing, and documentation skills. Experienced in resolving laser and sound system issues, coordinating installations, and building trusted customer relationships.
Overview
9
9
years of professional experience
Work History
Field Service Technician
TransGard LLC
04.2026 - Current
- QA Tested, coordinated with consumer, Organized trips to work, and programmed lasers.
- Troubleshooted issues with laser over the phone with consumers.
- Wrote instructional documentation for laser and sound systems.
- Built relationships with consumers regarding the products I specialize in.
- Rolled out standard installation procedures regarding new sound product.
- kept quality noted regarding cases for all troubleshooting issues.
Server/Bartender
Appalachian Brewing Company
06.2017 - 04.2026
- Delivered attentive tableside service, maintaining menu knowledge and anticipating guest needs
- Crafted cocktails and poured draft beer with consistency, accuracy, and speed
- Processed orders through POS systems, ensuring accurate communication with kitchen and bar
- Balanced cash, credit, and tab transactions while maintaining clean financial records
Education
Bachelor of Science - Physics
West Chester University of Pennsylvania
West Chester, PA05-2023
Skills
- Problem-solving
- Positive attitude
- Troubleshooting and repair
- Customer service
- Technical troubleshooting
- Mathematical Analysis
- Coding in MatLab and Python
- Communication
Timeline
Field Service Technician
TransGard LLC
04.2026 - Current
Server/Bartender
Appalachian Brewing Company
06.2017 - 04.2026
Bachelor of Science - Physics
West Chester University of Pennsylvania