Jason Austin
Woodland
Summary
Dedicated Install Technician with over 10 years of experience in CCTV and alarm system installations. Known for strong problem-solving skills and attention to detail, effectively training junior technicians and ensuring high-quality service delivery.
Overview
14
14
years of professional experience
Work History
Licensed Install Technician
ADT
Beaverton
11.2014 - Current
- Lead install technician of CCTV, Access control, and alarm systems into residential and commercial properties.
- Configured systems for optimal performance according to customer requirements.
- Conducted system testing to ensure proper functionality and reliability
- Resolved technical issues on-site, ensuring minimal disruption for customers.
- Provided training to customers on how to use their newly installed systems correctly.
- Trained junior technicians on installation techniques and safety protocols effectively.
- Participated in training sessions to enhance skills and knowledge in new installation techniques.
- Collaborated with sales teams to understand customer requirements and suggest appropriate technical solutions.
- Completed scheduled appointments on time to drive quality service.
- Managed inventory of tools and equipment, ensuring availability for scheduled installations.
- Kept records of parts and equipment used in projects to update inventory.
Journey Low Voltage Electrician
EC Electric
Portland
08.2012 - 11.2014
- Installed low voltage systems in commercial buildings for INTEL, enhancing communication capabilities and supporting new tool setups.
- Ensured precision in installing, repairing, or replacing wiring components to maintain system integrity.
- Ensured that all work was performed in accordance with local codes and safety regulations.
- Troubleshot complex problems related to low voltage wiring installations.
- Supervised apprentices, evaluated their work, and provided constructive feedback to foster skill development.
Education
Bachelor of Science - Criminal Justice
Western Oregon University
Monmouth, OR05-2016
Journeyman Low Voltage Electrician License - Construction/Electrical
Clackamas Community College
Oregon City, OR06-1999
Skills
- CCTV installation
- Access control systems
- Alarm system installation
- Equipment installation
- System configuration
- Software configuration
- Technical troubleshooting
- Diagnostic testing
- Quality assurance
- Problem solving
- Issue resolution
- Training junior technicians
- Inventory management
- Customer relationship management
- Upselling skills
- Construction background
- Attention to detail
- Effective communication
- Time management
- Logical and perceptive
Timeline
Licensed Install Technician
ADT
11.2014 - Current
Journey Low Voltage Electrician
EC Electric
08.2012 - 11.2014
Bachelor of Science - Criminal Justice
Western Oregon University
Journeyman Low Voltage Electrician License - Construction/Electrical
Clackamas Community College