Jason Bacon
Waycross,GA
Summary
Results-driven General Manager with expertise in operations management and team building. Proven track record in problem resolution and enhancing customer engagement. Ready to drive profitability and optimize performance.
Overview
26
26
years of professional experience
Work History
General Manager
Donaldson
Waycross, GA
01.2000 - Current
- Directed daily operations, ensuring high-quality service and adherence to safety standards.
- Managed inventory control processes, optimizing supply chain efficiency and reducing waste.
- Implemented staff training programs, enhancing team performance and customer satisfaction.
- Analyzed financial reports, identifying trends to drive profitability and operational improvements.
- Cultivated relationships with vendors, negotiating contracts to secure favorable terms and pricing.
- Oversaw hiring processes, selecting qualified candidates to build a strong team culture.
- Facilitated regular performance reviews, providing constructive feedback for employee growth and development.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.
Education
High School Diploma -
Ware County High School
Waycross, GASkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Inventory management
- Food safety
- Cost control
- Staff scheduling
- Labor management
- Customer engagement
- Health code compliance
- Talent development
- Guest relations
- Facility maintenance
- Employee retention
- Restaurant promotion
- Purchasing
- Food preparation
- Business management
- Menu development
- Online ordering management
- POS system
- Local marketing
- Guest experience oversight
- Restaurant promotion management
- Service standards
- Team management
- Inventory control and record keeping
- Organization and prioritization
- Supervisory skills
- Adaptable
- Passion for customer satisfaction
- Performance improvement
Accomplishments
- Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
- Achieved highest digital sales for Jacksonville/ Brunswick DMA
- Received Excellence in character,performance, and attitude award for consecutive years.
Timeline
General Manager
Donaldson
01.2000 - Current
High School Diploma -
Ware County High School