Jason Bentley
Columbia,MO
Summary
Passionate worker that strives to exceed expectation while creating new and attainable goal. Excels at communication and team building, promptly finding solutions to any issue that may arise.
Overview
3
3
years of professional experience
Work History
Validation Coordinator
Veterans United Home Loans
01.2024 - Current
- Validated funds from one Title document to my software.
- Communicated with teammates to ensure files were finished within a timely manner.
- Responded to emails promptly to ensure the government charges and documents are applicable.
- Matched title documents to the company documents for the buyer to better understand what went on during their loan process.
Costumer Service Specialist
Veterans United Home Loans
06.2023 - 01.2024
- Handled escalated calls calmly, finding resolutions that satisfied both the company and the customer''s needs.
- Managed high call volume while maintaining a courteous and professional demeanor.
- Adapted quickly to changes in company policies or procedures ensuring consistency in delivering accurate information to customers.
- Guided teammates with questions regarding calls.
Barista
The Grind Coffee House
08.2021 - 11.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Used listening skills while taking orders of costumers that did or did not have food accomodations.
Flourish Intern
Veterans United Home Loans
06.2022 - 08.2022
- Personal and professional development.
- Created fun work environments with people from different backgrounds.
- Found ways to manage time within a work place that values culture and connection within their employers.
Education
High School Diploma -
Rock Bridge Sr. High School
Columbia, MO05.2023
Skills
- Communication
- Time management
- Collaboration
- Consistency
- Active listening
- Critical thinking
Timeline
Validation Coordinator
Veterans United Home Loans
01.2024 - Current
Costumer Service Specialist
Veterans United Home Loans
06.2023 - 01.2024
Flourish Intern
Veterans United Home Loans
06.2022 - 08.2022
Barista
The Grind Coffee House
08.2021 - 11.2023
High School Diploma -
Rock Bridge Sr. High School