Joseph Allen

• Oversaw quality control for all assigned projects, ensuring adherence to standards and enhancing project outcomes.
• Managed communication between clients and court reporters effectively.
• Serve as a liaison between court reporters and operation managers.
• Streamlined processes for client inquiries and service requests, improving response times and client satisfaction.
• Facilitated logistics for on-site deposition arrangements, coordinating schedules and resources to optimize efficiency.
• Supported case managers in execution of deposition services.
• Returned jobs to court reporter for corrections.
• Facilitated communication between different departments in order to resolve issues quickly.
• Maintained accurate records in case management systems.
• Monitored project progress and provided updates to stakeholders.
• Ensured compliance with company policies and procedures related to project management activities.
• Assisted in training new staff on operational procedures.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.

Facilitated accurate client billing processes

• Oversee quality control for all assigned projects
• Serve as a liaison between court reporters and managers
• Assisted in preparing and organizing case files for depositions.
• Monitored equipment and technology to ensure operational readiness.
• Collaborated with case managers to streamline workflow processes.
• Updated internal systems with accurate information regarding depositions.
• Coordinated daily production activities, optimizing schedules to enhance operational efficiency.
• Coordinated with supervisor in assigning work to meet on-time production and quality goals.
• Reviewed daily workload distribution, prioritizing and assigning tasks to meet production deadlines.
• Managed day-to-day tasks assigned by Case Managers ensuring deadlines are met consistently.
• Resolved any issues related to production process or equipment malfunctions quickly and efficiently.
• Prepared for production by checking inventory levels of items needed to complete work.
• Inspected quality control standards of incoming materials, in-process work, and final product output.
• Assisted teams with data gathering and analysis to support operational decisions.
• Prepared and maintained accurate records of production processes, materials used, and finished products.
• Assisted production schedulers in forecasting and inventory for upcoming demand fluctuations and preventing material shortages and production downtime.
• Monitored inventory levels in stock, expendables and essential items to meet production demands.
• Suggested manufacturing methods that streamlined processes and supported increased production capacity.
• Released purchase orders for production material, floor stock items and purchases to support business unit

• Managed shelf stocking procedures to enhance product accessibility.
• Provided exceptional customer service to address inquiries and resolve issues.
• Oversaw overstock management to minimize excess inventory levels.
• Coordinated inbound load distribution to optimize inventory flow.

• Supervised and trained staff of up to 30 warehouse employees
• Coordinated load distribution, resource allocation, and inventory planning.
• Led inbound & outbound load distribution
• Scheduled and dispatched load information
• Operated forklift in warehouse to transport materials.
• Maintained open communication between warehouse, drivers, contractors, and headquarters through daily reports and weekly conference calls

• Streamlined processing of incoming auto parts to support operational efficiency.
• Packaged and assembled automotive parts to prepare for distribution.
• Prepared assembled items for distribution
• Coordinated workflow to maintain productivity and meet deadlines.

• Managed 194-unit property, ensuring operational efficiency and tenant satisfaction
• Marketed properties and ensured occupancy rate over 95%
• Oversaw facilities management and property inspections, maintaining compliance with safety standards
• Supervised assistant manager and facilities crew, fostering teamwork and effective service delivery
• Developed and maintained strong relationships with vendors to ensure effective collaboration.
• Maintained open dialogue and routine reporting with property owners

• Audited and reviewed tenant files at various sites on a scheduled frequency
• Worked with property managers on a daily basis to provide direction pertaining to compliance issues
• Assisted the property managers in preparing for Management Occupancy Reviews
• Ensured that all properties were using the correct forms for compliance and their information was posted and up to date
• Reported to the Compliance Officer and regional managers on any deficiencies found