Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jason Blackwell

Boonton,NJ

Summary

Seeking the position of Regional LCUR Sales Leader to achieve advancement and growth in the LCU replacement business and to capture additional market share within the Greater Northeast Region

Overview

19
19
years of professional experience

Work History

LCU Inside Sales Specialist/ Team Leader

Trane
01.2016 - Current
  • Oversee day-to-day operations of current LCU team
  • Developed GNE dashboard for all AM’s to use for additional transparency of account and customer management
  • Developed and implemented the teams most important tools for order and fulfillment management for the LCU team
  • Leveraging existing Microsoft productivity tools like Planner and Teams
  • Helped develop multiple ways to run the LCU replacement business increasing efficiency and productivity
  • Helped create the LCU MDI since conception, in person and remotely using Salesforce
  • Demonstrated strong leadership skills with the LCU team
  • Assisted the Baltimore LCU team at time of conception and was point of contact for their team
  • Helped create the LCU MDI since conception, in person and remotely using Salesforce
  • Demonstrated excellent problem-solving skills using Lean tools and creating buy in
  • Helped NJ and NYC/LI area promote and capture new business increasing LCUR market share
  • Helped drive Lean adoption within the team and the North Jersey sales office
  • Assisted with the creation of standard work for the LCU department.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
  • Promoted a culture of continuous improvement by encouraging feedback from all levels of the organization and implementing actionable changes accordingly.

Inside Sales Representative

Trane Supply
01.2015 - Current
  • Providing excellent customer service to everyone in person, phone, and email
  • Processing customer’s orders in a high paced environment
  • Greeting and assisting all walk-in customers with their sales needs
  • Informing and up-selling new tools and products to customers
  • Forming and building excellent customer relationships both internally and externally
  • Following up on open orders and quotes.

Service Technician/Installer

Air Group, LLC
01.2005 - 01.2015
  • Started with company as installer of residential and commercial heating and air conditioning systems
  • 2007 Promoted crew leader for install team
  • Moved to service department in 2008
  • Worked at sales kiosk in local shopping malls generating leads for the sales department
  • Constantly attending training courses to extend knowledge of HVAC products.
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
  • Streamlined processes for troubleshooting, resulting in faster resolution times and improved customer experiences.
  • Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.

Education

Hopatcong High School

County College of Morris
01.2003

William Paterson University
01.2002

Skills

  • Consultative Sales Strategies
  • Customer Relationship Management
  • Key Relationship Management
  • Consultative Sales Approach
  • Operations management
  • Strategic Planning
  • Team management
  • Process improvement
  • Demonstrated knowledge and application of Lean principles and tools for strategy planning and problem solving
  • Excellent knowledge of the HVAC Replacement Market
  • Multitasking
  • Market research
  • Time management

Accomplishments

  • Participated in 2023 RLDP
  • Participated in NJ/NYC/LI area 2018 RLDP.
  • GNE 9 Step Coach

Timeline

LCU Inside Sales Specialist/ Team Leader

Trane
01.2016 - Current

Inside Sales Representative

Trane Supply
01.2015 - Current

Service Technician/Installer

Air Group, LLC
01.2005 - 01.2015

Hopatcong High School

County College of Morris

William Paterson University

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Jason Blackwell