Jason Brokamp
Cincinnati,OH
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
8
8
years of professional experience
Work History
Order Fulfillment Team Leader
Target
05.2023 - Current
- Improved metric goals in the department
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Flexible Fulfillment Team Member
Target
11.2019 - 05.2023
- Ensured timely delivery of customer orders by consistently meeting or exceeding daily picking and packing targets.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Participated in ongoing training and professional development opportunities to stay current on industry trends and best practices for fulfillment operations.
- Collaborated with team members to achieve high level of accuracy in order fulfillment, minimizing returns due to errors.
Gameday Operations Intern
Northern Kentucky University Athletics Department
08.2016 - 05.2019
- Tracked inventory of promotional items, ensuring adequate supplies for giveaways and maintaining budget control.
- Aided in implementation of game-day promotions, resulting in increased fan interaction and entertainment value.
- Maintained cleanliness and organization of facilities throughout the event, ensuring a welcoming environment for fans.
- Participated in pre-event meetings, contributing valuable input toward improvement of game day operations.
Education
BBA - Sports Business And Event Planning
Northern Kentucky University
Newport, KY05.2019
Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Sports knowledge
- Event Management
- Marketing knowledge
- Time Management
- Graphic Design
- Adobe Creative Suite
- Branding and Identity
Timeline
Order Fulfillment Team Leader
Target
05.2023 - Current
Flexible Fulfillment Team Member
Target
11.2019 - 05.2023
Gameday Operations Intern
Northern Kentucky University Athletics Department
08.2016 - 05.2019
BBA - Sports Business And Event Planning
Northern Kentucky University