Jason Broussard
Scott,LA
Summary
Detail-oriented inventory and customer assistance professional with strong team collaboration skills. Maintain safe work environment and support product availability through accurate stock management. Apply effective communication and problem-solving to improve operational efficiency and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Overnight Stocker
Walmart
Scott, Louisiana
01.2025 - Current
- Stocked shelves efficiently to keep products available and areas organized.
- Assisted with inventory checks by counting products and updating records to ensure accurate stock levels.
- Worked with team members to unload merchandise and store items safely.
- Kept stock areas clean to support safe work conditions.
- Followed safety procedures during restocking to reduce hazards and support compliance.
- Arranged shelves, racks, and bins to support product availability.
- Helped customers find items, retrieved merchandise from stockroom shelves, and shared product information.
- Alerted supervisors about theft or suspicious behavior to maintain security.
- Reacted swiftly during emergency situations on night shifts to ensure safety and security.
- Placed advertising signs on shelves and counters to attract customers and support sales.
Front-End Associate & Inventory Stocker
Piggly Wiggly
Scott, LA
07.2020 - 03.2024
- Operated cash registers and processed customer transactions accurately.
- Processed customer transactions and provided excellent customer service.
- Greeted customers warmly upon arrival and identified their needs.
- Assisted customers with inquiries and provided product information.
- Educated customers on product features and benefits.
- Trained new front-end associates on checkout procedures and customer service best practices.
- Collaborated with team members to enhance customer service experience.
- Demonstrated strong problem solving skills when handling customer complaints or inquiries.
- Maintained well-stocked check-out line to improve shopping experience. and end-cap displays with new merchandise.
- Answered incoming calls promptly, providing accurate information about products and services.
- Facilitated the signing up of customers for store loyalty and credit card programs.
- Monitored and maintained the front-end area to ensure safety and prevent shoplifting.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Managed returns and exchanges efficiently while maintaining high customer satisfaction rates.
- Trained new staff on operational procedures and customer interactions.
- Consistently met all performance goals set by management.
- Implemented store promotions and displayed merchandise effectively.
- Organized backroom storage areas according to company standards.
- Monitored inventory levels and reported discrepancies to management.
- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
- Balanced cash drawers and generated reports for store management.
- Worked with coworkers on special projects to enhance store operations.
- Ensured all pricing signs accurately reflected current prices. of pricing signs throughout store.
- Trained new front-end associates on checkout procedures and customer service best practices.
- Provided feedback from customers to store management to improve service and products.
- Monitored and maintained the front-end area to ensure safety and prevent shoplifting.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Recommended, selected and located merchandise based on customer desires.
Service Member
Army National Guard LA
Scott, Louisiana
04.2021 - 02.2024
- Trained in Fort Leonard wood 795 MP Core
- Conducted training exercises to improve team readiness and operational effectiveness.
- Maintained equipment and ensured compliance with safety standards for operational readiness.
- Collaborated with team members to create a clean and organized workspace, promoting efficiency.
- Communicated effectively with peers to resolve issues and streamline tasks.
- Documented operational activities accurately for record-keeping and compliance purposes.
Education
High School Diploma -
DTSMA
Lafayette, LA05-2023
Skills
- Inventory management
- Inventory control
- Shelf arrangement
- Product placement
- Product presentation
- Customer assistance
- Equipment operation
- Hazard prevention
- Equipment operation
- Equipment monitoring
- Heavy lifting
- Pallet jack operation
- Efficient movement
- Team collaboration
- Time management
- Attention to detail
- Problem solving
- Conflict resolution
- Employee training
- Sense of Urgency
- Sense of Urgency
Timeline
Overnight Stocker
Walmart
01.2025 - Current
Service Member
Army National Guard LA
04.2021 - 02.2024
Front-End Associate & Inventory Stocker
Piggly Wiggly
07.2020 - 03.2024
High School Diploma -
DTSMA