Jason Browne
Tustin,California
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
I have a passion for Recovery. Being in recovery myself for the last 12 years has changed my life in ways I could never have imagined . I am passionate about helping other addicts achieve and maintain sobriety. It has become my life's passion to learn , grow and share information I have gained through reading , research and my own life experience. I am an active member of AA in Orange County and would love to find a job that I am not only passionate about but that I really enjoy.
My passion and commitment to all things Recovery and personal improvement would make me a valuable addition to your treatment centre.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Operations Manager
CH Africa consumables ( South Africa )
South Africa, South Africa
01.2011 - 11.2022
- Collaborated with board of directors to determine mission and values and plan for short and long-term goals.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Produced SOPs to document workplace procedures and optimize productivity through standardization.
- Hired and onboarded team members to meet immediate and expected demand.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Delegated work to staff, setting priorities and goals.
- Published customer satisfaction results from feedback forms and correspondence.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Planned delivery routing, team workflows and promotional initiatives.
- Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Rehabilitation Coordinator
Houghton House Addiction Centre
Johannesburg, South Africa
01.2012 - 06.2018
- Helped clients transcend addiction and rebuild lives by empowering each with knowledge and skills.
- Utilized motivational interviewing techniques to engage clients in treatment and foster commitment to change behaviors.
- Developed client treatment plans based on research, clinical experience and client histories.
- Assisted clients in developing personal goals for sobriety and monitored progress towards those goals over time.
- Participated in continuing education classes and workshops related to addictions counseling best practices.
- Actively sought out new research findings related to addictive disorders so that clinical practice could be informed by current evidence-based guidelines.
- Advised families on how best to support their loved ones during recovery from addiction.
- Delivered expert therapeutic support to patients dealing with substance abuse, addiction and mental health issues.
- Provided crisis intervention services to individuals in acute distress due to addiction or withdrawal symptoms.
- Provided individual counseling sessions with clients using evidence-based approaches such as cognitive behavioral therapy.
- Educated patients and family members about the nature of addiction, its consequences, and available resources.
- Led supportive group discussions and education sessions with alcohol and drug users and families.
- Supported and counseled clients with drug and alcohol addiction.
- Facilitated group therapy sessions with clients to help them develop coping skills and relapse prevention strategies.
- Partnered with clients to inspire and help maintain positive life changes.
- Conducted individual and group therapy sessions for outpatient clients.
Sales Director
CH Africa Consumables
South Africa , South Africa
01.2008 - 01.2011
- Implemented process changes designed to streamline workflow within the department.
- Analyzed competitors' successes and failures, evaluating impact on market.
- Organized trade shows and other events as a means of increasing visibility in the marketplace.
- Researched potential customers using various sources such as public records, web searches.
- Coached, developed and motivated team to achieve revenue goals.
- Prospected for new business using databases and other strategies to generate sales.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Resolved customer complaints regarding sales and service.
- Maintained professional network of potential clients and business opportunities.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Achieved company growth and brand development through market expansion and sales.
- Tracked monthly sales to generate reports for business development planning.
- Oversaw regional and local sales managers and staff.
Education
High School Diploma -
Bracken High School
JohannesburgSkills
- Friendly, Positive Attitude
- Decision-Making
- Organization
- Active Listening
- Excellent Communication
- Relationship Building
- Training & Development
- Collaboration
- Computer Skills
- Flexible and Adaptable
- Self-Directed
- Problem Resolution
- Research
- Compassionate
- Interpersonal Communication
- Supervision and Leadership
- Organizational Skills
- Microsoft Word
- MS Office
- Microsoft Office
- Verbal Communication
Affiliations
- I am a avid physical exerciser , yoga , HIIT workouts , Boxing and hiking.
- Cold plunges and swimming in the ocean
- Avid reader
- Avid researcher
- Fly Fishing
- Classic car enthusiast
- AA sponsor
- Avid Foodie
Languages
English
Professional
Afrikaans
Professional
Zulu
Elementary
Accomplishments
- www.chafrica.co.za
Certification
- 12 years of consistent sobriety
Timeline
Rehabilitation Coordinator
Houghton House Addiction Centre
01.2012 - 06.2018
Operations Manager
CH Africa consumables ( South Africa )
01.2011 - 11.2022
Sales Director
CH Africa Consumables
01.2008 - 01.2011
High School Diploma -
Bracken High School
- 12 years of consistent sobriety
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