Jason Browne
Tustin,California
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
I have a passion for Recovery. Being in recovery myself for the last 12 years has changed my life in ways I could never have imagined . I am passionate about helping other addicts achieve and maintain sobriety. It has become my life's passion to learn , grow and share information I have gained through reading , research and my own life experience. I am an active member of AA in Orange County and would love to find a job that I am not only passionate about but that I really enjoy.
My passion and commitment to all things Recovery and personal improvement would make me a valuable addition to your treatment centre.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Operations Manager
CH Africa consumables ( South Africa )
South Africa , South Africa
2011.01 - 2022.11
- Collaborated with board of directors to determine mission and values and plan for short and long-term goals.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Produced SOPs to document workplace procedures and optimize productivity through standardization.
- Hired and onboarded team members to meet immediate and expected demand.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Delegated work to staff, setting priorities and goals.
- Published customer satisfaction results from feedback forms and correspondence.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Planned delivery routing, team workflows and promotional initiatives.
- Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Rehabilitation Coordinator
Houghton House Addiction Centre
Johannesburg , South Africa
2012.01 - 2018.06
- Helped clients transcend addiction and rebuild lives by empowering each with knowledge and skills.
- Utilized motivational interviewing techniques to engage clients in treatment and foster commitment to change behaviors.
- Developed client treatment plans based on research, clinical experience and client histories.
- Assisted clients in developing personal goals for sobriety and monitored progress towards those goals over time.
- Participated in continuing education classes and workshops related to addictions counseling best practices.
- Actively sought out new research findings related to addictive disorders so that clinical practice could be informed by current evidence-based guidelines.
- Advised families on how best to support their loved ones during recovery from addiction.
- Delivered expert therapeutic support to patients dealing with substance abuse, addiction and mental health issues.
- Provided crisis intervention services to individuals in acute distress due to addiction or withdrawal symptoms.
- Provided individual counseling sessions with clients using evidence-based approaches such as cognitive behavioral therapy.
- Educated patients and family members about the nature of addiction, its consequences, and available resources.
- Led supportive group discussions and education sessions with alcohol and drug users and families.
- Supported and counseled clients with drug and alcohol addiction.
- Facilitated group therapy sessions with clients to help them develop coping skills and relapse prevention strategies.
- Partnered with clients to inspire and help maintain positive life changes.
- Conducted individual and group therapy sessions for outpatient clients.
Sales Director
CH Africa Consumables
South Africa , South Africa
2008.01 - 2011.01
- Implemented process changes designed to streamline workflow within the department.
- Analyzed competitors' successes and failures, evaluating impact on market.
- Organized trade shows and other events as a means of increasing visibility in the marketplace.
- Researched potential customers using various sources such as public records, web searches.
- Coached, developed and motivated team to achieve revenue goals.
- Prospected for new business using databases and other strategies to generate sales.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Resolved customer complaints regarding sales and service.
- Maintained professional network of potential clients and business opportunities.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Achieved company growth and brand development through market expansion and sales.
- Tracked monthly sales to generate reports for business development planning.
- Oversaw regional and local sales managers and staff.
Education
High School Diploma -
Bracken High School
JohannesburgSkills
- Friendly, Positive Attitude
- Decision-Making
- Organization
- Active Listening
- Excellent Communication
- Relationship Building
- Training & Development
- Collaboration
- Computer Skills
- Flexible and Adaptable
- Self-Directed
- Problem Resolution
- Research
- Compassionate
- Interpersonal Communication
- Supervision and Leadership
- Organizational Skills
- Microsoft Word
- MS Office
- Microsoft Office
- Verbal Communication
Affiliations
- I am a avid physical exerciser , yoga , HIIT workouts , Boxing and hiking.
- Cold plunges and swimming in the ocean
- Avid reader
- Avid researcher
- Fly Fishing
- Classic car enthusiast
- AA sponsor
- Avid Foodie
Languages
English
Professional
Afrikaans
Professional
Zulu
Elementary
Accomplishments
- www.chafrica.co.za
Certification
- 12 years of consistent sobriety
Timeline
Rehabilitation Coordinator
Houghton House Addiction Centre
2012.01 - 2018.06
Operations Manager
CH Africa consumables ( South Africa )
2011.01 - 2022.11
Sales Director
CH Africa Consumables
2008.01 - 2011.01
High School Diploma -
Bracken High School
- 12 years of consistent sobriety
Similar Profiles
Luvuse Samantha MpofuLuvuse Samantha Mpofu
ICT Offier at South AfricaICT Offier at South Africa
DUDUZILE NDWANDWEDUDUZILE NDWANDWE
Deputy Director at Cochrane South Africa, South African Medical Research CouncilDeputy Director at Cochrane South Africa, South African Medical Research Council
Lesego Peter ManamelaLesego Peter Manamela
Network Specialist: Core Cloud Applications Support at Vodacom South AfricaNetwork Specialist: Core Cloud Applications Support at Vodacom South Africa