Jason Brust
Queens Village
Summary
I am a detail-oriented professional with a strong background in customer service and team collaboration. Proven skills in effective communication and issue resolution, contributing to high-quality dining experiences and successful event outcomes. I am a Results-driven Catering Captain with expertise in event coordination, team leadership, and customer service. Demonstrated ability to manage staff schedules and ensure seamless event execution, enhancing guest satisfaction and operational efficiency.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Catering Captain
Sterling Affair
New York
05.2022 - Current
- Led catering team to ensure timely event setup and breakdown.
- Communicated with kitchen staff to ensure timely food preparation and delivery.
- Handled customer inquiries and resolved issues during events efficiently.
- Organized staff schedules to meet event demands and service needs.
- Oversaw the breakdown of catering stations following completion of each event ensuring all leftover items were properly stored away.
- Gathered customer requirements and worked with catering team in implementing specifications.
Sever
Sterling Affair
New York
09.2021 - Current
- Took accurate food and drink orders from guests.
- Delivered food and beverages promptly to tables.
- Maintained cleanliness and organization of dining area.
- Collaborated with kitchen staff to ensure smooth operations.
- Handled customer inquiries and resolved issues efficiently.
- Processed payments and managed cash register transactions.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Served food and beverages to guests at various events.
- Set up tables and dining areas for formal gatherings.
- Followed health and safety guidelines to ensure safe food handling practices.
Cashier
Five Below
Forest Hills
2022 - 2023
- Processed customer transactions efficiently at a fast-paced retail environment.
- Stocked merchandise on shelves and organized sales floor displays.
- Handled returns and exchanges following store policies and procedures.
- Collaborated with team members to ensure a clean, inviting store atmosphere.
- Managed promotional displays to enhance product visibility and drive sales.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Conducted price checks for special orders or discounts as requested by customers.
Cashier
Michaels Craft Store
Rego Park
2022 - 2022
- Maintained accurate cash drawer and balanced transactions daily.
- Assisted customers with product inquiries and provided exceptional service.
- Stocked merchandise on shelves and organized sales floor displays.
- Handled returns and exchanges following store policies and procedures.
- Collaborated with team members to ensure a clean, inviting store atmosphere.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Performed other duties as assigned by management.
- Issued receipts, refunds, credits or change due to customers.
Groundskeeper
Mount Olivet Cemetary
Maspeth
2021 - 2021
- Maintained cemetery grounds through regular mowing and landscaping tasks.
- Cleared pathways and gravesites of debris and leaves daily.
- Operated lawn care equipment safely and efficiently for maintenance tasks.
- Collaborated with team members to ensure timely completion of projects.
- Mowed lawns and trimmed grass around sidewalks, flower beds and walls.
- Used hand-held tools to maintain green spaces.
- Lifted and removed fallen or damaged branches using hand and power tools.
Education
Diploma - Electrical
Lincoln Technical Institute
Whitestone, NY06-2026
High School Diploma -
Queens Metropolitan High School
Forest Hills, NY06-2023
Skills
- Event coordination
- Customer service
- Team leadership
- Time management
- Budget management
- Food safety
- Communication skills
- Staff supervision
- Table bussing
- Team collaboration
- Table setting arrangements
- Guest seating
- High volume dining
- Cleanliness standards
- Food running
- Safe food handling
Certification
TIPS CERTIFICATION
References
References available upon request.
Timeline
Catering Captain
Sterling Affair
05.2022 - Current
Sever
Sterling Affair
09.2021 - Current
Cashier
Five Below
2022 - 2023
Cashier
Michaels Craft Store
2022 - 2022
Groundskeeper
Mount Olivet Cemetary
2021 - 2021
Diploma - Electrical
Lincoln Technical Institute
High School Diploma -
Queens Metropolitan High School