Beatriz Sellers
Pasco,WA
Summary
Dynamic Catering Captain with a proven track record at The Lodge Columbia Point, excelling in event planning and customer service excellence. Expert in food safety compliance and staff management, I successfully enhanced guest satisfaction and expanded the client base through effective communication and relationship-building strategies. Adaptable and detail-oriented, I thrive in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Catering Captain
The Lodge Columbia Point
Richland Washington
10.2021 - Current
- Enhanced guest satisfaction by efficiently managing food and beverage service in various event settings.
- Maintained close communication with kitchen staff throughout events to guarantee timely preparation and delivery of food items according to client expectations.
- Collaborated with sales representatives to secure new contracts, expanding the company''s client base within the region.
- Ensured adherence to all company policies and procedures, as well as local health department regulations, maintaining a safe and compliant work environment.
Food Processor
Bybee Foods
Pasco, WA
07.2010 - 04.2011
- Streamlined food processing procedures for increased efficiency and reduced waste.
- Built and packed boxes for shipment.
- Kept work areas neat, clean, and properly sanitized.
- Prepared and preserved wide selection of food items.
- Ensured compliance with food safety regulations by consistently adhering to sanitation guidelines and maintaining a clean work environment.
- Checked and controlled food-making equipment.
- Kept machines clean, organized, and tidy at all times.
- Checked products for grade, color, and size.
Food Processor
Freeze Pack
Pasco, WA
01.2009 - 06.2010
- Maintained high safety standards with routine equipment checks and proper handling techniques.
Cleaner and Car Servicer
National Alamo
Pasco, WA
05.2006 - 06.2008
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
Education
GED
CBC
Pasco, WA06.2010
Skills
- Sanitation standards
- Food presentation
- Staff management and leadership
- Menu development
- Table setting
- Event planning
- Food safety compliance
- Inventory management
- Staff scheduling and supervision
- Portion control
- Project management tools
- Weddings coordination
- Attendance oversight
- Teamwork and collaboration
- Customer service excellence
- Problem-solving skills
- Time management strategies
- Attention to detail
- Multitasking capabilities
- Effective communication skills
- Reliability and dependability
- Critical thinking abilities
- Organizational skills and efficiency
- Active listening techniques
- Adaptability and flexibility in tasks
- Decision-making processes
- Cash handling expertise
- Food preparation techniques
- Relationship building strategies
Languages
Spanish
Native or Bilingual
Timeline
Catering Captain
The Lodge Columbia Point
10.2021 - Current
Food Processor
Bybee Foods
07.2010 - 04.2011
Food Processor
Freeze Pack
01.2009 - 06.2010
Cleaner and Car Servicer
National Alamo
05.2006 - 06.2008
GED
CBC