Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jason Burge

Alexander,AR

Summary

Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 23 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance, analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships and outstanding diagnostics skills.

Overview

23
23
years of professional experience

Work History

Technician

VSC Fire & Security
01.2015 - 10.2023
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Organized work to meet demanding production goals.
  • Completed job reports and logs immediately following service calls.
  • Mentored junior technicians in maintenance, repair and reporting duties.
  • Applied critical thinking and research to address complex issues.
  • Tested components and systems to evaluate performance and identify concerns.
  • Maintained quality assurance and customer satisfaction objectives.
  • Inspected equipment to identify areas of wear or causes of malfunctions.
  • Observed equipment operation to diagnose and troubleshoot reported issues.

Technician

Royal Communications
05.2007 - 01.2015
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Maintained quality assurance and customer satisfaction objectives.
  • Inspected equipment to identify areas of wear or causes of malfunctions.
  • Observed equipment operation to diagnose and troubleshoot reported issues.
  • Maintained compliance with regulatory standards and safety requirements.
  • Organized work to meet demanding production goals.
  • Applied critical thinking and research to address complex issues.
  • Completed job reports and logs immediately following service calls.
  • Mentored junior technicians in maintenance, repair and reporting duties.
  • Tested components and systems to evaluate performance and identify concerns.

2nd Year Apprentice Electrician

CIECO, Inc.
01.2005 - 05.2007
  • Pulled wire through conduits and through holes in walls and floors.
  • Worked under supervision of Journeyman Electrician to learn trade and develop electrical knowledge.
  • Understood and used proper tools and equipment to install and maintain electrical systems.
  • Helped complete system installations, digging trenches, and breaking up concrete.

1st Year Apprentice Electrician

Advanced Cabling Systems
05.2000 - 01.2005
  • Pulled wire through conduits and through holes in walls and floors.
  • Worked under supervision of Journeyman Electrician to learn trade and develop electrical knowledge.
  • Organized materials and tools in to maintain clean and neat work areas.
  • Understood and used proper tools and equipment to install and maintain electrical systems.
  • Connected wires to circuit breakers, transformers and other components to create working electrical systems.

Education

4th Year Graduate - Journeyman Electrician

Associated General Contractors of Arkansas
Little Rock
05.2006

Skills

  • Clean Agent Certified
  • CO2 Certified
  • Structured Cabling
  • Apprentice Training
  • Customer Rapport
  • Issue Resolution
  • Project Support

Timeline

Technician

VSC Fire & Security
01.2015 - 10.2023

Technician

Royal Communications
05.2007 - 01.2015

2nd Year Apprentice Electrician

CIECO, Inc.
01.2005 - 05.2007

1st Year Apprentice Electrician

Advanced Cabling Systems
05.2000 - 01.2005

4th Year Graduate - Journeyman Electrician

Associated General Contractors of Arkansas

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Jason Burge