Jason Burnette
Knightdale,NC
Summary
Detail-oriented professional with experience in customer support and order processing. Skilled in maintaining confidentiality and ensuring accuracy. Ready to contribute to efficient workflow management and enhance customer satisfaction.
Overview
9
9
years of professional experience
Work History
Package Handler (Part-Time)
FedEx
Durham, NC
04.2025 - Current
- Accurately scanned and documented packages ensuring compliance with company processes.
- Coordinated with team members to manage high-volume workflow and meet strict deadlines.
- Maintained confidentiality of shipment details and ensured accurate handling of sensitive items.
Warehouse Associate (Part-Time)
Peter Millar (EmployGigs)
Durham, NC
10.2024 - Current
- Processed inbound and outbound products with high attention to detail.
- Ensured accurate preparation of materials for shipment, minimizing errors.
- Operated machinery and systems efficiently while maintaining safety and productivity standards.
Independent Delivery Driver
Amazon Flex
Raleigh, NC
07.2022 - Current
- Provided professional customer service as the primary point of contact for deliveries.
- Maintained accurate digital records of packages and ensured timely resolution of delivery issues.
- Adapted quickly to unexpected situations while maintaining high standards of service.
Warehouse Receiving Clerk
Chadwell Supply
Knightdale, NC
04.2023 - 02.2024
- Monitored inventory accuracy through detailed receiving and documentation processes.
- Collaborated with internal teams to ensure smooth onboarding of products into stock systems.
- Ensured all inbound/outbound processes met company policies and standards.
Furniture Sales Associate
Big Lots
Knightdale, NC
04.2017 - 12.2019
- Delivered personalized customer service by identifying and meeting individual client needs.
- Guided customers through the purchasing process, enhancing satisfaction and sales results.
- Coordinated delivery and product preparation, ensuring smooth onboarding for customers.
Customer Service & Event Staff
Staff-One
Raleigh, NC
08.2016 - 10.2018
- Served as front-line contact for customers at high-traffic events, ensuring smooth experiences.
- Managed ticketing, seating, and inquiries while maintaining a professional, approachable demeanor.
Education
Associate of Arts - General Education
Saint Augustine’s University
Raleigh, NC08-2018
High School Diploma - Knightdale, NC
Knightdale High School
Knightdale, NC01.2016
Skills
- Customer support and service
- Attention to detail
- Problem-solving and issue resolution
- Time management
- Order processing and documentation
- Communication and collaboration
- Fast-paced environments
- Microsoft Office proficiency
Timeline
Package Handler (Part-Time)
FedEx
04.2025 - Current
Warehouse Associate (Part-Time)
Peter Millar (EmployGigs)
10.2024 - Current
Warehouse Receiving Clerk
Chadwell Supply
04.2023 - 02.2024
Independent Delivery Driver
Amazon Flex
07.2022 - Current
Furniture Sales Associate
Big Lots
04.2017 - 12.2019
Customer Service & Event Staff
Staff-One
08.2016 - 10.2018
Associate of Arts - General Education
Saint Augustine’s University
High School Diploma - Knightdale, NC
Knightdale High School
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